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Employee Relations Case Lead

United Kingdom, London · Job Posted June 30, 2026
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Job Responsibility

  • Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters
  • Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner
  • Manage flexible working requests, changes to terms and conditions, and exit processes
  • Support the delivery of formal processes including redundancy consultations and TUPE transfers
  • Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices
  • Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness
  • Escalate cases appropriately while maintaining ownership of resolution pathways
  • Contribute to the design and refresh of ER policies and toolkits
  • Support investigations, whistleblowing cases, and Subject Access Requests (DSARs)
  • Identify ER trends and recommend proactive interventions to mitigate risk
  • Partner with Legal, Compliance, Reward, and other Centres of Excellence to ensure aligned ER practices
  • Liaise with internal business stakeholders to support commercial decisions with people impact
  • Act as a trusted advisor in restructuring, M&A, and organisational change initiatives

Requirements

  • Proven experience in managing complex ER cases in a fast-paced, matrixed organisation
  • Strong knowledge of UK employment law and HR policy frameworks
  • Excellent communication, coaching, and stakeholder management skills
  • Ability to handle sensitive matters with discretion and professionalism
  • Experience working with cross-functional teams including Legal and Compliance

What we offer

  • Support for physical, emotional, and financial wellbeing
  • Continuous growth and development opportunities
  • Flexible work options

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