Employee Relations Analyst

• Participate in developing and maintaining client relationships for low complexity initiatives
• Generate business outcomes for Employee Relations functional area
• Review basic or tactical issues, policies, or procedures within Human Resources for which answers can be quickly obtained and are related to low risk tasks and deliverables with narrow impact
• Receive direction from Employee Relations manager and exercise judgement within defined parameters while developing an understanding of Employee Relations functional area, policies, procedures, and compliance requirements
• Provide information to Employee Relations managers, colleagues, and stakeholders, including internal, and external customers
• Consultant staff and expert support in resolution of accommodation cases
• Provide first line support and resolution of escalated cases
• Review and analyze Employee Relations Accommodations cases of diverse scope where analysis of situations or data requires an in-depth review of enterprise policy and procedures, labor law legislation, and other intangible variance factors
• Engage key partners as needed, including Human Resources/Employee Relations, Healthcare Providers, Disability Administrator, HR Policy and Corporate ER, Corporate Properties, Risk & Insurance Management/Workers’ Comp, Employee Assistance, Law department and Leave Management
• Educating managers and the HR community on the accommodations process and its relation to ADAAA and other federal regulations, state statutes and local ordinances
• Participate in case audits for Employee Relations Consultants and provide feedback and recommendations
• Participate in risk management support within Accommodations Management

6+ months of human resources advisory or customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Equal opportunity employer
• Accommodation for applicants with disabilities is available upon request in connection with the recruitment process