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Employee Relations Advisor

Apricot

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Location:
United Kingdom, London & Biggleswade

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year

Job Description:

Based between our warehouse in central Bedfordshire and our London head office, our Employee Relations Advisor will be the go-to person for first-line ER queries from our warehouse and retail teams. You’ll thrive in being hands-on and will play an important role in supporting our people, while also helping to manage the day-to-day administration of our HR systems (HRIS) and assisting the HR Partner and Head of HR with policy development and updates.

Job Responsibility:

  • Trusted first point of contact for managers and staff on all employee relations (ER) matters
  • Support the management team with people-related admin and help ensure a smooth onboarding and offboarding experience
  • Coach and guide managers through formal processes such as investigations, disciplinaries, grievances, and flexible working requests
  • Get involved in recruitment: posting vacancies through our ATS, liaising with agencies, and supporting hiring managers
  • Stay connected with the team through an open-door approach and regular check-ins
  • Support the management team to monitor performance and address any concerns both during and after the probation period
  • Become our in-house expert on the Time & Attendance system, ensuring accurate payroll reporting
  • Act as the first point of contact for payroll queries
  • Use data to spot trends in sickness or turnover and make recommendations
  • Act as a point of contact for day to day queries
  • Administrative support for new starters, contract variations and leavers
  • Provide notetaking support for formal meetings
  • Manage the shared HR inbox
  • Keep employee data accurate and up to date in the HRIS
  • Support the ongoing development of HRIS capability to automate admin processes
  • Support the HR Partner with responses to ONS surveys
  • Manage reference requests for all new starters in the warehouse and retail stores
  • Support the HR partner and Head of HR with ongoing projects and policy development

Requirements:

  • Solid HR experience within retail
  • Background in an owner-led business would be ideal
  • CIPD qualified (or working towards it) is great, but hands-on experience counts just as much
  • Strong influencing and relationship-building skills
  • Great listener, well-organised, and excellent at managing your time
  • Intermediate + user of MS Office (Outlook, Word & Excel)
  • Highly numerate
  • Strong written and verbal communication skills, with a keen eye for detail

Nice to have:

warehouse experience is a bonus, but not essential

What we offer:
  • Free On-site parking at Biggleswade Warehouse
  • Free snacks and fruit
  • Staff discount

Additional Information:

Job Posted:
December 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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