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As an Employee Relations Advisor, you will be responsible for providing guidance and support to managers and employees on various employee relations matters within our organization. Your primary focus will be on promoting positive working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations. This role requires strong interpersonal and communication skills, along with a deep understanding of HR policies and practices.
Job Responsibility:
Provide guidance and support to managers and employees on employee relations matters, including policy interpretation, conflict resolution, and performance management
Investigate and resolve employee complaints and grievances, ensuring fair and impartial handling of cases
Conduct thorough and objective investigations into employee relations issues, gathering relevant information and conducting interviews as necessary
Collaborate with managers to address performance-related issues and develop appropriate corrective action plans
Mediate and facilitate discussions between employees and management to resolve conflicts and improve working relationships
Assist in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values
Stay updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks
Provide coaching and training to managers on effective employee relations practices, conflict resolution, and performance management
Develop and deliver employee relations training programs to enhance understanding and awareness among employees
Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions
Monitor employee morale and engagement levels, proposing initiatives to improve employee satisfaction
Support the implementation of disciplinary procedures and processes, ensuring consistency and fairness in their application
Collaborate with HR and legal teams to ensure consistent interpretation and application of HR policies and procedures
Maintain accurate and confidential employee relations documentation and records
Assist in other HR-related projects and initiatives as assigned
Requirements:
Proven experience as an Employee Relations Advisor or in a similar role, handling employee relations matters within an organization
In-depth knowledge of employment laws, regulations, and HR policies and practices
Strong understanding of conflict resolution techniques and mediation skills
Excellent interpersonal and communication skills to effectively collaborate with employees and management at all levels
Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity
Excellent problem-solving and decision-making skills to analyze employee relations issues and recommend appropriate actions
Strong organizational and time management skills to handle multiple cases and prioritize work effectively
Proficiency in using HRIS systems and other relevant HR tools
Ability to work independently and collaboratively in a team environment
Ability to maintain confidentiality and handle sensitive employee information with professionalism
Bachelor’s degree in HR, business administration, or a related field is advantageous
Nice to have:
Knowledge of conflict resolution and mediation techniques is preferred
Experience in managing employee relations within a diverse workforce is beneficial
Continuous learning mindset to stay updated with changes in employment laws and industry best practices
Professional certifications in employee relations or mediation are advantageous
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