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At Charles Tyrwhitt our purpose is to 'Make it easy for men to dress well' and we can’t do that without our specialist teams. This time, we’re on the lookout for an Employee Relations Advisor to join our People team. This role will support the UK based People Partners in the delivery of the CT people agenda. The ER Advisor will be responsible for managing employee relations cases primarily across our Retail fleet with some support required in the Contact Centre & Distribution Centre, whilst also supporting People Partners with other activities such as implementing and administering employee policies and conducting Exit interviews.
Job Responsibility:
Work with the People Partners to manage day to day ER cases across the business
Take ownership for supporting line managers with basic Disciplinary and Grievance cases from start to end, escalating to People Partner(s) where appropriate
Provide timely, legal and pragmatic advice to line managers on policies, procedures and best practices
Act as a notetaker for complex Disciplinary/Grievance investigations alongside People Partners
Advise line managers to effectively manage probationary reviews across the business
Support People Partners with tracking attendance rates and managing sickness absence
Support People Partners and line managers to effectively manage performance, including giving advice on Performance Improvement Plans (PIP’s)
Maintain the ER tracker to ensure it is kept up to date on all relevant cases and advice to support accurate reporting
Responsible for preparing legally compliant letters and documentation associated with ER case management
Arrange, undertake and monitor exit interviews, highlighting areas that require further exploration and feeding back to People Partner(s) and managers accordingly
Manage flexible working requests, escalating to People Partner(s) where appropriate
Assist People Partners with regular training for line managers
Stay updated with changes in employment law and support People Partner with updating policies and procedures accordingly
Assist with ad-hoc projects where required
Requirements:
Proven experience in an HR advisory or generalist role
Excellent understanding of UK employment law
Strong knowledge of HR policies, procedures, and best practices
Ability to manage multiple stakeholder relationships effectively
Demonstrate a solution focused, can do attitude
Ability to effectively evaluate issues presented to them
Well-structured and organised with the ability to organise and execute work from various People Partner’s
Demonstrates a willingness to learn new things and stays true to the concept of continuous improvement
Ability to operate flexibly in a fast-paced environment
Strong knowledge of Microsoft Office packages
Strong literacy skills
Relevant HR qualification (CIPD or equivalent) is desirable
Nice to have:
Relevant HR qualification (CIPD or equivalent)
What we offer:
Competitive salary and excellent bonus scheme
Entrepreneurial environment
Staff Discount from 1st day, including at The White Company