Employee Relations Advisor Jobs

Employee Relations Advisor

Thames Water

Location:
United Kingdom, Reading

Category:
Human Resources

Contract Type:
Not provided

Salary:

21.25 GBP / Hour

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Job Description:

This role is not a generalist HR Advisor role, but a role that focuses solely on supporting with employee relations cases. The Employee Relations (ER) Advisor will be a vital member of our Advice Service team, delivering clear, practical and timely guidance on Thames Water’s ER policies and processes.

Job Responsibility:

Providing a professional front-line advisory service that supports managers with HR policy, process and system queries
Supporting the line manager to manage cases such as conduct matters, capability, absence, medical capability, grievance and other HR issues, including suspensions and investigations
Taking responsibility for your own workload and owning queries/cases through to resolution
Maintaining case management records to ensure they are clear, concise and in line with GDPR
Coaching managers on all aspects of people management
Contribute to Service Improvement: Support ad-hoc projects and continuous improvement initiatives

Requirements:

Good time management
Experience supporting managers with employee relations cases
Ability to work to tight deadlines and mainly from home
Highly organised and responsive, with the ability to prioritise work to meet tight deadlines
Confident and tenacious, taking ownership of issues to resolution in a timely manner
Resilient and able to be flexible to change in demands, whilst remaining approachable
The ability to deal with difficult situations which may be personally challenging
Experience in managing challenging stakeholders
Customer-focused, with a detailed knowledge of People policies and procedures
The ability to work in an environment which is ever-changing

Nice to have:

Experience in SAP would be desirable
CIPD qualification desirable

What we offer:

The ability to own your own cases, partner with key stakeholders and build positive relationships with managers
The ability to work in a warm and supportive team environment
The chance to work for a business which is transforming
The chance to develop and build on your already great employee relations experience
The opportunity to sign up to support our customers on the frontline as an ambassador

Additional Information:

Job Posted:
December 12, 2025

Expiration:
December 24, 2025

Work Type:

Hybrid work

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