Employee Relations Advisor Job at Caffe Nero (London)

Employee Relations Advisor

As an Employee Relations (ER) Advisor, you will provide timely and accurate advi...

Location

Australia , Rowville

Salary:

Not provided

GPC Asia Pacific (APAC)

Expiration Date

Until further notice

Requirements

Relevant experience
Sound understanding of employment legislation, Awards, and the Fair Work Act/NES
Ability to build trust, influence, and negotiate positive outcomes across diverse stakeholders
Detail-oriented with strong communication, conflict resolution, and problem-solving skills

Job Responsibility

Manage ER matters across multiple business units (Level 1 & 2)
Provide confidential advice and support with performance and disciplinary issues
Assist in identifying ER trends and supporting broader PCW initiatives
Support Occupational Health & Safety (OH&S) practices and proactive psychosocial risk management
Delivering high-quality, consistent, and practical ER advice aligned with Fair Work Act/Legislation

What we offer

Access exclusive employee discounts across GPC brands
Benefit from ongoing training, career development, and employee recognition programs
Enjoy flexibility with hybrid working arrangements
Rowville location
onsite parking
modern office
Strong PCW team support across Asia Pacific

Employee Relations Advisor

As an Employee Relations Advisor, you will be responsible for providing guidance...

Location

Salary:

Not provided

JGA Recruitment Group

Expiration Date

Until further notice

Requirements

Proven experience as an Employee Relations Advisor or in a similar role, handling employee relations matters within an organization
In-depth knowledge of employment laws, regulations, and HR policies and practices
Strong understanding of conflict resolution techniques and mediation skills
Excellent interpersonal and communication skills to effectively collaborate with employees and management at all levels
Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity
Excellent problem-solving and decision-making skills to analyze employee relations issues and recommend appropriate actions
Strong organizational and time management skills to handle multiple cases and prioritize work effectively
Proficiency in using HRIS systems and other relevant HR tools
Ability to work independently and collaboratively in a team environment
Ability to maintain confidentiality and handle sensitive employee information with professionalism

Job Responsibility

Provide guidance and support to managers and employees on employee relations matters, including policy interpretation, conflict resolution, and performance management
Investigate and resolve employee complaints and grievances, ensuring fair and impartial handling of cases
Conduct thorough and objective investigations into employee relations issues, gathering relevant information and conducting interviews as necessary
Collaborate with managers to address performance-related issues and develop appropriate corrective action plans
Mediate and facilitate discussions between employees and management to resolve conflicts and improve working relationships
Assist in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values
Stay updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks
Provide coaching and training to managers on effective employee relations practices, conflict resolution, and performance management
Develop and deliver employee relations training programs to enhance understanding and awareness among employees
Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions

EMEA Employee Relations & HR Operations, Senior Manager

This position leads the Employee Relations (ER) and HR Ops function for the EMEA...

Location

Ireland , Dublin

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Strong ER experience gained through increasingly responsible positions within Human Resources with a focus on employee relations and people management
Strong people leadership skills focused on coaching and collaboration
Experience leading complex projects and organizational change, driving operational excellence and improved employee experience
Exceptional verbal and written communication skills in English
Ability to prioritize work and navigate ambiguity in a high growth, fast paced matrix environment
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders
Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
Objective and trusted advisor
credible employee advocate with the ability to work on a global team and manage remote employees
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint

Job Responsibility

Provide regional leadership to the EMEA Employee Relations and HR operations team
Lead, manage and develop team to achieve annual goals and progress the strategic ER roadmap
Act as objective and trusted advisor for both employees and management across the region
Consult and provide training, advice, counsel, and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, local employment laws, conflict resolution, performance management, progressive discipline, reductions in force and other separations of employment
Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way
Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable
Partner with legal counsel as needed
Leads and develop team to effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience
Provide leadership and support to the HR Operations team to ensure operational excellence and labor compliance in all jurisdictions
Ensure local legal compliance in areas such as contract and personnel file management

Employee Relations Specialist

This role is vital to delivering our Employee Relations advisory service in a fa...

Location

United Kingdom , Watford

Salary:

40000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Substantial knowledge of employment law and ER issues
Experience working autonomously in a customer-focused environment
Experience in a shared services environment
Background in multi-site, high-volume commercial business
Articulate in verbal and written communication
Excellent relationship-building skills
Strong organisational abilities with prioritisation skills
Capable of handling challenging situations effectively
Highly computer literate

Job Responsibility

Deliver exceptional Employee Relations Advisory services with a focus on customer satisfaction
Advise managers on policy, HR best practises, and legislation for complex people management issues
Partner with managers through coaching to resolve casework professionally and timely
Minimise risks associated with casework by collaborating with ER Specialists and external lawyers
Prepare case and tribunal documentation as required
Facilitate managerial training modules on best practises in Employee Relations
Stay updated with HR legislation and assist in policy reviews
Utilise HR information systems to manage data accurately and efficiently
Build strong relationships with managers and colleagues across all levels
Manage a varied workload effectively to meet deadlines

What we offer

Matched contribution pension scheme (up to 12% employer contributions)
Company Bonus
25 days holiday + Bank holidays (increases with tenure)
Staff discount on products
Subsidised gym membership
Share awards
Exciting prize draws

Fulltime

Senior Employee Relations Specialist

The Senior Employee Relations Specialist is an Employee Relations (ER) expert re...

Location

United States , Camden

Salary:

80100.00 - 115100.00 USD / Year

THE VAIL CORPORATION

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field required
Minimum 5 years of progressive experience in Employee Relations or HR, with evidence of handling complex ER matters
Proven ability to analyze ER data, identify actionable insights, and present findings to diverse audiences
Exceptional interpersonal, stakeholder management, and influencing skills
able to build trust and drive alignment across all levels of the organization
Strong strategic thinking, analytical, and problem-solving skills
Excellent communication, facilitation, and coaching abilities
Ability to work independently, prioritize effectively, and manage sensitive situations with discretion
Willingness to work on-site at CHQ
up to 5% travel may be required

Job Responsibility

Serve as a subject matter expert and trusted advisor on complex ER issues
Consult with leaders and People & Culture business partners to assess, investigate, and resolve ER cases
Oversee and support compliance-related activities, including EEO reporting and other regulatory requirements
Oversee and support implementation of reasonable suspicion protocol at WHQ
Maintain accurate, confidential records of ER cases, investigations, and compliance documentation
Leverage data and analytics to identify ER trends, assess risk, and inform strategic recommendations
Develop and deliver clear, compelling data storytelling to influence decision-making
Contribute to ER metrics such as case resolution time, consistency, and compliance
Build strong relationships and credibility with stakeholders at all levels
Support the development and implementation of ER programs, tools, and resources

What we offer

Medical
Dental
Short and long-term disability
AD&D
Life insurance (for individual, families, and domestic partners)
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Free access to the fitness center (if in WHQ)

Fulltime

Hr Advisor

Are you passionate about supporting people and making a real impact in HR? Ovarr...

Location

United Kingdom , Chesterfield

Salary:

Not provided

Ovarro

Expiration Date

Until further notice

Requirements

Proven experience as an HR Advisor/HR Generalist, with responsibility for employee relations casework
Demonstrated success in coaching and supporting line managers to improve capability in managing people matters
Experience coordinating performance management cycles, talent reviews, or succession planning processes
Track record of delivering HR projects or initiatives that improved employee engagement or streamlined processes
Exposure to working in multi-site or international environments

Job Responsibility

Act as the first point of contact for line managers on ER issues, providing timely and pragmatic advice on disciplinary, grievance, performance and absence matters
Own the management of ER cases end-to-end, ensuring resolution in line with company policy and legal requirements
Coach and upskill line managers to build confidence and capability in handling people matters effectively
Support talent management initiatives, including succession planning, career development, and performance improvement processes
Partner with leaders to identify high-potential employees and support development planning
Contribute to the design and delivery of people initiatives that enhance employee engagement, wellbeing, and organisational effectiveness
Drive small projects and recommend continuous improvements to people policies, processes, and tools

Senior HR Advisor

Due to continued growth and development, our client is now looking for a people-...

Location

United Kingdom , Slough

Salary:

40000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Have a minimum of 2 years HR Advisor experience
Be able to explore, and effectively mitigate risks with the confidence to identify when escalation to the Lead HRBP & Group HR Director may be required
Have experience in delivering on HR Projects and working to tight deadlines
Have great interpersonal skills to create relationships within the People team, with all People Managers across the contract and the wider Lanes Group network
Have the ability to deal with people at different levels
Have excellent knowledge of both Microsoft 365
Have solid communication skills (both written and verbal)
Be resourceful and proactive
Be able to multi-task, prioritise, work under pressure and on own initiative
Be CIPD accredited (not essential but advantageous)

Job Responsibility

Strategic HR Leadership
Employee Relations & Policy Compliance
Workforce Planning & Talent Management
Performance Management & Capability Building
Change & Transformation
Employee Engagement & Culture
Diversity, Equity & Inclusion
HR Data, Analytics & Reporting
Collaboration & Stakeholder Engagement

Fulltime

Senior People Advisor

The Senior People Advisor acts as a trusted expert within the People & Culture D...

Location

United Kingdom , London

Salary:

40300.00 GBP / Year

Allen Lane

Expiration Date

Until further notice

Requirements

CIPD qualified people professional or equivalent experience
Strong ER casework background
Up to date knowledge of UK employment law and best practice
Ability to build long lasting relationships and influence others
Experience of working in complex or fast paced organisations
Experience of working for a charity or not for profit organisation (advantageous)

Job Responsibility

Coaching and supporting managers on employee relations, performance, and development
Promoting fairness and inclusion across all people processes
Championing EDI, wellbeing, managing sickness absence and supporting colleagues through life events
Shaping and simplify policies to make them inclusive and easy to use
Driving positive change through collaboration and evidence-based decision-making
Being a culture ambassador, fostering wellbeing, performance, and equity

What we offer

Generous annual leave (28 days plus bank holidays)
Pension scheme (up to 7% employer contribution)
Healthcare cash plan
Continuing professional development
Hybrid working (minimum of 4 office days a month)

Fulltime

Employee Relations Advisor

Caffe Nero

Location:
United Kingdom , London

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 24, 2026

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