This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Under the general direction of the ELR Director, or designee, the Labor Relations Program Manager provides consultation, analysis, interpretation, and training to internal and external clients on labor agreements and related processes and matters. This position works collaboratively and establishes highly effective working relationships with clients, labor relations colleagues, ELR/HR team members, and union representatives. This position serves as the first point of contact for Labor Relations and assists with routine labor relations issues including grievance processing, responding to union requests for information and participating in union bargaining.
Job Responsibility:
Leads efforts to conduct highly complex analyses across Labor Relations programs, policies, statutes and initiatives
Provides consultation, analysis, interpretation, and training to internal and external clients on labor agreements and related processes and matters
Formulates strategies for process improvement, education, and enforcement of labor relations issues, updates to collective bargaining agreements, and processes to internal and external stakeholders
Project Lead of complex bi-annual and monthly LR initiatives
Builds relationships with employee representatives, including union leadership
Supports union contract negotiations, including preparing documentation and drafting proposals
Ensures compliance with collective bargaining agreements and employment policies
Perform activities associated with the resolution of grievances
Requirements:
Bachelor's degree in a work-related discipline/field from an accredited college or university required
4+ years of experience in workforce and labor relations, HR Operations, Strategic Operations, Program/Policy Management, or related field, matrixed organizations required
8+ years of experience in Managing Projects or Programs with a track record of driving complex, cross-functional work required
Experience improving processes, implementing workflows, or enabling technology solutions within HR/ER/LR required
Excellent communication and cross-functional partner management skills across levels and regions required
Strong analytical skills with experience using data to inform decisions, create reporting, and assess program performance required
Experience managing documentation, standardization, and governance processes at scale required
Ability to operate with speed, precision, and attention to detail in a fast-paced environment required
Strong analytical and problem-solving skills
Excellent interpersonal, counseling, and negotiation skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Proficient with Microsoft Office Suite or related software
Excellent oral and written communication skills
Ability to work in a confidential environment
Exceptional levels of professionalism and tact
Nice to have:
Master’s Degree in business, industrial relations, conflict resolution or related field or J.D Preffered
Knowledge of employee and labor relations practices and federal and state regulations pertaining to labor issues
Knowledge of performance management practices
Experience in labor or industrial relations
Experience with the collective bargaining process
Experience in drafting proposals in bargaining
Experience in healthcare and/or higher education
Experience in Lean Methodology and Policy Management