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We’re looking for a people-loving, high-energy Employee Experience Coordinator to be the friendly face of our Dublin office and a key contributor to how our employees experience work every day. This role is ideal for a graduate (or early-career professional) with a genuine interest in HR, people operations, or workplace culture, who thrives on variety, enjoys being around people, and isn’t afraid to grab a microphone or speak up in a room full of colleagues. You’ll sit at the heart of the office — blending employee engagement, workplace experience, facilities coordination, and operational support — helping to create an environment where people feel welcomed, supported, and excited to come into work. While your primary focus will be Dublin, you’ll also support other the team globally as needed.
Job Responsibility:
Champion a welcoming, energetic workplace experience that reflects Smartbox’s culture and values
Design and deliver in‑office experiences, events, celebrations, and engagement initiatives that bring people together
Partner with the People/HR team to support onboarding and offboarding experiences (badge access, welcome moments, swag)
Support delivery of the global employee engagement survey, including platform administration and basic insights support
Use employee feedback to help identify improvements to workplace experience
Own internal communication channels such as newsletters, intranet updates, and digital signage
Administer the employee reward platform (Ben), including wallet funding checks and basic reporting
Manage swag stock, ordering, and distribution across offices
Act as the primary point of contact for office-related queries and requests
Oversee the smooth day‑to‑day running of the Dublin office, ensuring it is safe, organised, and well maintained
Coordinate vendors including cleaning, maintenance, security, and office supplies
Manage office-related budgets, utilities, and invoices
Support space planning, desk moves, and coordination with building management
Ensure compliance with health & safety requirements and company policies
Maintain workplace documentation, processes, and best practices
Support hybrid and remote working arrangements to ensure consistency of experience
Act as a culture ambassador, helping Smartbox values show up in everyday office life
Partner with the Social Committee to plan and deliver office events throughout the year, providing coordination and budget guidance
Support wellbeing initiatives such as mental health awareness, ergonomic support, and fitness or wellness activities
Assist with DEIB initiatives in partnership with the People Team, helping promote inclusion and belonging
Help create an environment where all employees feel welcomed, supported, and able to be themselves at work
Provide backup support to other Operations team members, covering during annual leave, sick leave, or peak periods
Support stationery ordering and general office administration for the Dublin office
Coordinate health & safety training requirements (e.g. fire wardens, first aiders)
Support People or Operations initiatives in other European offices when required, while remaining primarily Dublin-focused
Requirements:
A third-level degree is welcome — HR is an advantage but not essential
Strong communication and interpersonal skills
Comfortable using tools like Teams, Office 365, Jira (or keen to learn)
High attention to detail with a hospitality mindset
Comfortable using AI tools to work smarter
English is essential
a second European language is a bonus
Any experience in hospitality, events, admin, or customer-facing roles is a plus
Background in hospitality, events, or employee engagement. (bonus!)
Nice to have:
A second European language is a bonus
Any experience in hospitality, events, admin, or customer-facing roles is a plus
Background in hospitality, events, or employee engagement. (bonus!)
What we offer:
Transparency: clear, fair salary bands and career levels
Growth Mindset: 4 Growth Days, Growth Leave + training budget
Flexible benefits: personalize with health, wellbeing & learning options
D&I commitment: Paid leave for parents, D&I Day, gender equity in rewards
Unbox Your World: YOLO day + paid sabbatical after 5 years
Essentials: health cover, pension, transport allowance, extra leave