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Smartbox Group Logo Smartbox Group · Human Resources

Employee Experience Coordinator

Ireland, Dublin · Job Posted May 05, 2026
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Job Description

We’re looking for a people-loving, high-energy Employee Experience Coordinator to be the friendly face of our Dublin office and a key contributor to how our employees experience work every day. This role is ideal for a graduate (or early-career professional) with a genuine interest in HR, people operations, or workplace culture, who thrives on variety, enjoys being around people, and isn’t afraid to grab a microphone or speak up in a room full of colleagues. You’ll sit at the heart of the office — blending employee engagement, workplace experience, facilities coordination, and operational support — helping to create an environment where people feel welcomed, supported, and excited to come into work. While your primary focus will be Dublin, you’ll also support other the team globally as needed.

Job Responsibility

  • Champion a welcoming, energetic workplace experience that reflects Smartbox’s culture and values
  • Design and deliver in‑office experiences, events, celebrations, and engagement initiatives that bring people together
  • Partner with the People/HR team to support onboarding and offboarding experiences (badge access, welcome moments, swag)
  • Support delivery of the global employee engagement survey, including platform administration and basic insights support
  • Use employee feedback to help identify improvements to workplace experience
  • Own internal communication channels such as newsletters, intranet updates, and digital signage
  • Administer the employee reward platform (Ben), including wallet funding checks and basic reporting
  • Manage swag stock, ordering, and distribution across offices
  • Act as the primary point of contact for office-related queries and requests
  • Oversee the smooth day‑to‑day running of the Dublin office, ensuring it is safe, organised, and well maintained
  • Coordinate vendors including cleaning, maintenance, security, and office supplies
  • Manage office-related budgets, utilities, and invoices
  • Support space planning, desk moves, and coordination with building management
  • Ensure compliance with health & safety requirements and company policies
  • Maintain workplace documentation, processes, and best practices
  • Support hybrid and remote working arrangements to ensure consistency of experience
  • Act as a culture ambassador, helping Smartbox values show up in everyday office life
  • Partner with the Social Committee to plan and deliver office events throughout the year, providing coordination and budget guidance
  • Support wellbeing initiatives such as mental health awareness, ergonomic support, and fitness or wellness activities
  • Assist with DEIB initiatives in partnership with the People Team, helping promote inclusion and belonging
  • Help create an environment where all employees feel welcomed, supported, and able to be themselves at work
  • Provide backup support to other Operations team members, covering during annual leave, sick leave, or peak periods
  • Support stationery ordering and general office administration for the Dublin office
  • Coordinate health & safety training requirements (e.g. fire wardens, first aiders)
  • Support People or Operations initiatives in other European offices when required, while remaining primarily Dublin-focused

Requirements

  • A third-level degree is welcome — HR is an advantage but not essential
  • Strong communication and interpersonal skills
  • Comfortable using tools like Teams, Office 365, Jira (or keen to learn)
  • High attention to detail with a hospitality mindset
  • Comfortable using AI tools to work smarter
  • English is essential
  • a second European language is a bonus
  • Any experience in hospitality, events, admin, or customer-facing roles is a plus
  • Background in hospitality, events, or employee engagement. (bonus!)

Nice to have

  • A second European language is a bonus
  • Any experience in hospitality, events, admin, or customer-facing roles is a plus
  • Background in hospitality, events, or employee engagement. (bonus!)

What we offer

  • Transparency: clear, fair salary bands and career levels
  • Growth Mindset: 4 Growth Days, Growth Leave + training budget
  • Flexible benefits: personalize with health, wellbeing & learning options
  • D&I commitment: Paid leave for parents, D&I Day, gender equity in rewards
  • Unbox Your World: YOLO day + paid sabbatical after 5 years
  • Essentials: health cover, pension, transport allowance, extra leave
Smartbox Group - All Job Offers

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