Employee Engagement Specialist

• Responsible for our hospitality Service Excellence program, which is our framework for outstanding customer service with a clear focus on the student experience
• Develop a strategic plan aimed at increasing student satisfaction across all dining locations
• Works with the management team to plan, facilitate, and implement frequent engagement activities. Utilizes corporate Employee Engagement resources and creates and establishes best practices within the account and foster a positive workplace culture
• Develops and leads our Employee Committee. Responsible for bringing forward feedback and ideas to the senior management team. Assists with implementing initiatives to further employee engagement and satisfaction
• Manage the tracking and actioning of engagement surveys to solicit feedback and identify any opportunities for continuous improvement
• Assists with the planning and carrying out employee engagement events on an ongoing basis inclusive of our annual employee appreciation celebration
• Conducts employee onboarding and ongoing training, with a focus on our Service Excellence model in order provide our employees with the tools to deliver passionate service
• Frequently attends employee pre-shift meetings prompting Service Excellence initiatives and building employee engagement and morale
• Responsible for overseeing our Employee Recognition program utilization

• Post-secondary education in a related field
• At least two years’ experience developing HR/engagement programs
• Experience in Food Service Operations is an asset
• Highly motivated self-starter
• Strong leadership skills
• Passionate about employee engagement
• Excellent communication and presentation skills
• Professionalism and diplomacy with all levels of the organization
• Proficient with Microsoft Office, PowerPoint, Excel

Experience in Food Service Operations is an asset

• Extended benefits including health, dental and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) week’s annual paid vacation + 3 personal days
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full- time employees