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The Internal Communications Senior Analyst supports the development and execution of internal communication activities that help strengthen employee engagement, improve awareness of business priorities, and support organizational initiatives across the business. The role works closely with HR, functional teams, and regional communications stakeholders to deliver clear, timely, and engaging communications for associates across multiple employee groups and markets.
Job Responsibility
Supports the execution of internal communication plans and campaigns aligned with business priorities and employee engagement goals
Drafts and coordinates internal communication materials including announcements, leadership messages, newsletters, intranet content, FAQs, employee stories, and event communications
Supports communication activities related to business updates, employee engagement initiatives, leadership visits, and organizational changes
Assists in the planning and execution of quarterly town halls, leadership sessions, employee events, and recognition activities, including agenda coordination, presentation support, employee engagement elements, and onsite logistics
Supports the cascade of regional and global communication initiatives through local communication channels
Helps manage and update internal communication channels and tools including emailers, digital screens, intranet platforms, SMS communications, and collaboration tools
Maintains communication calendars and supports content planning, approvals, and stakeholder alignment
Supports crisis and urgent communication coordination to ensure timely employee updates aligned with leadership guidance
Monitors communication effectiveness through surveys, engagement feedback, and analytics reporting
Partners closely with Corporate Communications, PR, Digital, HR, and other cross-functional teams to help ensure aligned and integrated communications across the business
Supports cross-functional projects and business initiatives requiring employee communication, stakeholder coordination, and internal engagement support
Support the delivery of internal communication and employee engagement initiatives across the business unit
Draft and coordinate employee communications in English and Arabic where applicable
Support the rollout of regional and global communication campaigns locally
Coordinate communication assets, approvals, timelines, and stakeholder reviews to ensure timely delivery
Maintain internal communication platforms and ensure content remains updated and relevant
Support employee storytelling initiatives that showcase PepsiCo culture, people, and business impact
Coordinate with agencies and vendors for communication materials and events where required
Partner with HR and functional teams to identify communication opportunities and gather relevant content
Support crisis communication coordination and employee messaging during urgent situations when required
Work collaboratively across communications functions to support integrated campaigns, leadership visibility, and key internal moments across the organization
Requirements
Bachelor's degree, Faculty of Mass Communication is a plus
6-7 years of experience
Experience in Public Relation
Exposure in Events Management
Strategic thinking & change management
High quality execution of communication plans
Writing skills in both English and Arabic
Communication skills and ability to create power points/design layouts
Excellent communicator able to interact with variety of stakeholders
Teamwork spirit
Time management and ability to prioritize
Fluent knowledge in spoken & written English and Arabic is required
Excellent skill in using MS Word, Excel, PowerPoint is required
Basic design skills
Ability to assess the needs of the customers, develop pragmatic low-cost solutions to address the diverse type of needs, align the diverse customers on solutions master plan
Very strong skills in the 'setting the agenda' leadership imperative (Decision making, Innovating, driving for results) as well as in the key dimensions of collaborating and influencing and inspiring trust
Intouch with trends and with the practices in the marketplace
Ability to build strong connections with different stakeholders