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We’re assisting a well-established insurance firm in recruiting an Employee Benefits Administrator to join their team and support employees with their benefits packages. The ideal candidate will have excellent customer service skills, strong attention to detail, and a sound understanding of benefits administration.
Job Responsibility:
Handle employee enquiries and provide information regarding benefits packages and options
Process new participant additions, changes, and terminations in all benefit plans
Maintain accurate and up-to-date employee benefits records
Collaborate with insurance providers and other benefit vendors to resolve issues and provide effective employee support
Assist in coordinating benefits selection activities and communicate changes to employees
Conduct benefits orientations for new employees and ensure understanding of benefits enrolment process
Requirements:
GCSE Standard or equivalent
Proven experience in benefits administration and customer service
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Proficient in using benefit administration software
Knowledge of benefits regulations and compliance
Ability to handle sensitive and confidential information with discretion and professionalism