This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Account Manager – Employee Benefits, Las Vegas, NV (Hybrid) | Preference for PST MST time zones. At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
Job Responsibility
Serve as a primary point of contact for key employee benefits clients and their employees
Assist employees with day‑to‑day questions related to benefits programs and enrollment
Meet with clients to discuss insurance needs, service issues, and ongoing support
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification
Work with carriers on renewals, contract changes, and plan updates
Prioritize workload effectively and request assistance when needed to meet service expectations
Maintain accurate documentation and adhere to department procedures and service standards
Partner with Producers on renewal strategy and new business opportunities
Provide a high level of support to retain, expand, and service existing accounts
Assist with prospect support in coordination with Producers as needed
Participate in training, seminars, and continuing education to enhance technical expertise
Provide training and mentoring support to peers
Requirements
High school diploma or equivalent
college degree preferred
Minimum of three years of experience supporting employee group benefits
Active Life & Health insurance license
Strong listening skills and attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to work effectively in a fast‑paced environment with frequent interruptions
Experience with benefits enrollment systems and compliance processes (preferred)
Experience presenting benefits information to client groups (preferred)
Active NV Health License
Nice to have
Experience with benefits enrollment systems and compliance processes
Experience presenting benefits information to client groups
What we offer
medical, dental, vision, life and disability coverage