CrawlJobs Logo

Employee Benefits Account Manager

bbrown.com Logo

Brown & Brown UK

Location Icon

Location:
United States , Portland

Category Icon
Category:
Insurance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Employee Benefits Account Manager's responsibility is to provide exceptional service to our customers by establishing realistic customer expectations, seeking customer input, and meeting service commitments in a professional and punctual manner. Account Managers are the main point of contact for customers regarding open enrollment, marketing, and the renewal process. Account Managers are given autonomy to make recommendations to customers and exercise independent and discretionary judgement daily.

Job Responsibility:

  • Provide exceptional service to our customers by establishing realistic customer expectations, seeking customer input, and meeting service commitments
  • Main point of contact for customers regarding open enrollment, marketing, and the renewal process
  • Responsible for renewal process from start to finish including but not limited to pre-renewal analysis, renewal analysis, and renewal administration
  • Lead open enrollment process including but not limited to creation of marketing materials, system training, onsite set up & client trouble shooting
  • Build strong relationships and provide customer centric solutions using speed and agility
  • Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc.
  • Create, prepare and present client presentations
  • Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
  • Discuss various funding mechanism options with customers, such as level funding, self-funding, etc.
  • Act as an expert regarding Account Management and advocate for customers on employee claim issues, carrier relations, and all related duties
  • Follow new customer onboarding process including sending BORs to carriers, completing Top Gun, compliance paperwork to new customers
  • Follow all B&B Internal Operations (audit) practices for each customer
  • Review carrier certificates/policies/SPDs for accuracy, complete contract review checklist and file appropriately in BAM before sending final versions to customers
  • Responsible for identifying opportunities to round out accounts with additional lines of coverage

Requirements:

  • Must obtain Life & Health Insurance License for required states within three (3) months & keep current
  • Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience
  • Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations
  • Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
  • Familiarity with complex benefit issues
  • Fluent with Microsoft Windows, Office 365, Word, and Excel
  • Exceptional telephone demeanor
  • Must have excellent customer service and interpersonal skills
  • Maintain a high level of confidentiality
  • Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
What we offer:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Brown & Brown UK - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Employee Benefits Account Manager

Senior Account Manager

Alera Group is seeking a Senior Account Manager to join their Employee Benefits ...
Location
Location
United States , Tulsa, Oklahoma
Salary
Salary:
Not provided
aleragroup.com Logo
Alera Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 -6 Years Experience
  • Undergraduate college degree preferred
  • or experience equivalent considered
  • Life and Health Insurance State License – required
  • Professional Certification preferred (GBA, PHR, CLU, CEBS, CBP) (not required)
  • Insurance carrier, benefits administration, and/or insurance brokerage experience preferred
  • Intermediate to advanced knowledge of the following: HMO, PPO, CDHP for health plans
  • Wellness programs, dental, life, short- and long-term disability
  • Regulatory environment of employee benefit plans
  • Ability to establish priorities, work independently and proceed with objectives with little or no supervision
Job Responsibility
Job Responsibility
  • Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefit-related issues
  • Remain current on forms, coverage insurance carriers, industry trends and legislation
  • Consistently follow client service workflows (service calendar timelines) and appropriately engage internal resources
  • Responsible for assisting and managing communications (e.g., guidance on benefit program features, plans, enrollment, rules, and eligibility) to employees and management
  • Maintain the calendar of wellness events and coordinate the distribution of all wellness information
  • Monitors ongoing administration, including the setup of new accounts, funding of contributions, and compliance with applicable ACA rules
  • Understand and execute company’s Standard Operating Procedures and reporting tools to ensure efficiency and accuracy of execution
  • Manages audits, required filings and other compliance related initiatives, as required
  • Identify needs, assist in the development of and maintain communication systems to promote understanding of benefit programs and practices for management, employees, and HR staff
  • Coordinate and plan the annual Open Enrollment process
What we offer
What we offer
  • medical, dental, life and disability insurance, 401k, generous paid time off and much more
Read More
Arrow Right

Supervisor – Employee Benefit Plan Auditor

At BLS, we pride ourselves on providing high-quality financial services with a f...
Location
Location
United States
Salary
Salary:
Not provided
belfint.com Logo
Belfint Lyons & Shuman, P.A
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or related field
  • 4-7 years of experience in employee benefit plan accounting or auditing
  • Knowledge of applicable accounting and auditing standards and compliance requirements of the Employee Retirement Income Security Act and the Internal Revenue Code over retirement plans
  • Strong attention to detail and analytical skills
  • Proficiency in Microsoft Office Suite (Excel, Word, etc.) and Engagement Accounting software
  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Assist in the preparation and review of financial statements of employee benefit plans (including defined contribution (401(k), 403(b), etc.), defined benefit, and health & welfare plans)
  • Assist in the preparation of Form 5500 and related filings
  • Manage the audits of employee benefit plans and coordinate with clients and their service providers
  • Ensure compliance with ERISA regulations and other applicable laws
  • Perform related testing procedures including reconciliation of reports, analysis of certifications and trust reports, sample selection procedures, participant data, contribution, distribution, and participant loans
  • Write comments on issues found and general recommendations of process improvements to clients at the end of the audit
  • Communicate with clients, auditors, and other stakeholders to resolve any financial issues during the audit
  • Maintain accurate records and files for all benefit plan-related activities
What we offer
What we offer
  • Flexible hours
  • competitive salary
  • generous signing bonuses
  • excellent benefits
  • state-of-the-art technology
  • continued training
  • opportunities for growth
  • diverse workload
Read More
Arrow Right

Employee Benefits Administrator

Office Angels is seeking a proactive Employee Benefits Administrator to join a l...
Location
Location
United Kingdom , Brighton
Salary
Salary:
25000.00 - 30000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in employee benefits is essential
  • Strong administrative skills and attention to detail
  • Excellent communication skills - written and verbal
  • A team player with a positive, proactive approach
  • Confident in liaising with clients and external providers
  • Able to manage multiple priorities and meet deadlines
Job Responsibility
Job Responsibility
  • Communicating with external providers to gather information and obtain service quotations
  • Creating professional, client-facing reports based on research and analysis
  • Supporting service delivery processes by liaising with clients and third parties
  • Assisting with ongoing client account management and new client onboarding
  • Drafting recommendation documents tailored to client needs
  • Managing data entry, updates, and preparation for audits or compliance reviews
  • Responding to client queries and providing general administrative support
  • Handling incoming calls and ensuring smooth team communication
  • Assisting with the training and support of new team members
  • Fulltime
Read More
Arrow Right

Client Manager

At Alera Group, our people are our greatest strength—and finding ways to expand ...
Location
Location
United States , Chandler
Salary
Salary:
90000.00 - 110000.00 USD / Year
aleragroup.com Logo
Alera Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3+ years of employee benefits account management experience (50+ lives) in a brokerage or consulting environment
  • Strong understanding of large and small group benefits, self-funded and fully insured plans
  • Excellent communication, organization, and problem-solving skills
  • Bachelor’s degree in business or related field preferred
  • Active Health and Life Insurance license required
Job Responsibility
Job Responsibility
  • Manage all aspects of assigned client relationships, including renewals, benefit strategy, and service delivery
  • Partner with consultants to develop and implement comprehensive benefit recommendations
  • Serve as the main client contact, resolving issues and ensuring timely communication
  • Coordinate carrier negotiations, renewals, and benefit design changes
  • Facilitate client meetings, enrollment sessions, and wellness strategy discussions
  • Ensure compliance with ACA, COBRA, HIPAA, and other regulations
What we offer
What we offer
  • medical, dental, life and disability insurance, 401k, generous paid time off
  • Fulltime
Read More
Arrow Right

Benefits Program Manager

Join our expanding People team as Benefits Program Manager and champion a world-...
Location
Location
United States , Los Angeles; Chicago; New York City
Salary
Salary:
91000.00 - 137000.00 USD / Year
floqast.com Logo
FloQast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of successful proven experience as a US Benefits Manager or similar position
  • Strong knowledge of benefits and healthcare in the US is required
  • Strong understanding and practical application of US benefits rules and regulations
  • Detail-oriented with strong analytical, problem-solving and decision-making skills
  • Strong analytical skills with the ability to collect and analyze data using basic and intermediate analysis techniques in MS Excel / Google Sheets (sort/filter, vlookups, index/match, pivot tables, etc.)
  • Excellent organizational skills with the ability to work independently and effectively with minimal supervision
  • Strong communication skills to successfully interact with various levels of the organization such as Individual Contributors, Managers, Finance leaders and more
  • Strong project management skills to drive tasks and projects to completion
  • Practical experience with UKG Pro or similar benefits / HRIS platforms
  • Experience with GSuite, Slack, and Zoom applications or other similar collaboration tools is a must
Job Responsibility
Job Responsibility
  • Manage US benefits programs end-to-end: daily administration, vendor management and procurement, data cleanliness, QLEs, and employee support
  • Manage relationships with external US benefits vendors and service providers to ensure high-quality service and cost-effective solutions
  • Manage and support US Leave of Absence programs with the wider People team ensuring efficiency, consistent experience for employees, and compliance
  • Audit US benefits data and billing to ensure accuracy for enrollments, invoices, QLEs, etc.
  • Work with Payroll and Accounting to audit and ensure accurate US employee benefit deductions, contributions, funding and payments
  • Assist in developing and leading education and communication strategies to enable US employees to comprehend and successfully utilize our benefit programs. Promote employee utilization of the resources available to them for benefits assistance, education, and claims support
  • Support the monitoring and reporting on US benefits plan performance, utilization, and employee satisfaction to identify trends, cost drivers, and areas for improvement
  • Oversee compliance with all federal and state regulations governing health and welfare plans, including COBRA
  • Provide support for global benefits programs as needed, collaborating with the Senior Total Rewards Analyst
  • Assist with the creation and maintenance of US benefits program documentation such as descriptions, workflows, policies, guidelines, etc.
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Family Forming benefits
  • Life & Disability Insurance
  • Unlimited Vacation
  • Fulltime
Read More
Arrow Right

Interim HR Administration and Benefits Manager

As the HR Administration and Benefits Manager, you will play a crucial role in s...
Location
Location
United Kingdom , Croydon
Salary
Salary:
65000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A degree in Human Resources, Business Administration, or a related field or equivalent
  • HR administration management experience including managing a team, specifically in shared services, benefits administration, and pension management
  • Experience working in a large company, ideally within a unionised environment and/or operational business
  • Demonstrated people management skills with experience in coaching and team development
  • Strong analytical and problem-solving abilities, with a knack for data-driven decision-making
  • Excellent communication skills, both verbal and written, to effectively engage with employees, vendors, and leadership
Job Responsibility
Job Responsibility
  • Lead and develop a high-performing HR team of 5, fostering a collaborative environment
  • Oversee benefits administration, ensuring compliance with employment law and pension regulations
  • Oversee pension administration
  • Utilise HRIS systems and payroll software, with a focus on Oracle
  • Manage and execute HR projects from planning to evaluation, ensuring alignment with organisational goals
  • Conduct data analysis to drive informed decision-making and enhance HR processes
  • Champion our core values of fairness, accountability, collaboration, transparency, and open-mindedness
What we offer
What we offer
  • Treats everyone equally and holds itself accountable for results
  • Works collaboratively to achieve common goals and encourages open communication
  • Respects and values the diverse perspectives of all team members
  • Prioritises safety and well-being, ensuring a supportive environment for all
  • Fulltime
Read More
Arrow Right

Employee Benefits Producer

Alera Group, is seeking an energetic and motivated Employee Benefits Producer to...
Location
Location
United States , Portland
Salary
Salary:
70000.00 - 500000.00 USD / Year
aleragroup.com Logo
Alera Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent combination of education and experience
  • Current life/health insurance license or willingness to obtain
  • 3+ years of professional sales experience with a proven track record in generating new business
  • Basic knowledge and familiarity of employee benefit plans
  • Strong verbal and written communication skills with the ability to build rapport with clients and C-suite executives
  • Exceptional organizational skills and attention to detail
  • Ability to adapt to a fast-paced, changing environment and maintain enthusiasm
  • Proficiency in MS Office Suite
Job Responsibility
Job Responsibility
  • Build and manage a book of business with local, regional, or state-wide clients, utilizing various funding methods and complex plan designs
  • Engage in active prospecting and lead generation through various channels (email, cold calling, networking)
  • Establish and maintain a list of target accounts and centers of influence, developing a strategy for the sales efforts required to penetrate opportunities
  • Meet and exceed company and personal metrics for business development and new business sales and retention
  • Cultivate and maintain executive-level relationships with clients, ensuring overall client satisfaction
  • Identify client challenges and develop strategic solutions aligned with their mission and vision
  • Educate clients on innovative market solutions and provide support on current market trends and legislative changes
  • Present client financials and marketing analysis, ensuring clear communication and understanding
What we offer
What we offer
  • medical, dental, life and disability insurance, 401k, generous paid time off
  • Fulltime
Read More
Arrow Right

Employee Benefits Analyst Team Leader

This role operates within a vibrant and rapidly evolving atmosphere. The ideal c...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 60000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 4 years of experience in the insurance or intermediary sector, preferably specializing in private healthcare and group risk
  • Health and Benefits experience (from a brokerage or insurer)
  • Team management experience essential
  • Exceptional attention to detail
  • Ability to think intuitively, assertively, and creatively
  • Capable of thriving in a fast-paced environment and consistently meeting deadlines
Job Responsibility
Job Responsibility
  • Manage workloads among the analyst team, ensuring fairness and manageability by redistributing tasks as needed
  • Promote the exchange of ideas within the analyst function to encourage best practices and uphold quality standards
  • Assist in implementing process and system changes and monitor their effectiveness
  • Offer guidance to analysts in handling errors, problems, complaints, and disputes
  • Ensure accessibility and currency of process maps and administration guides
  • Support consultants in tracking project progress, maintaining client files, and updating activity trackers
  • Manage benefit specifications, scheme accounting, census data audits, and ad-hoc consulting projects
  • Ensure full compliance with compliance requirements and internal controls
  • Effectively and professionally communicate, both verbally and in writing, to ensure consistent adherence to processes across the team
  • Oversee the delivery of claims and underwriting activities
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy