Employee Benefits Account Manager Job at Alera Group (Seattle)

Employee Benefits Account Manager

Account Manager – Employee Benefits Las Vegas, NV (Hybrid) | Preference for PST...

Location

United States , Las Vegas

Salary:

60000.00 - 75000.00 USD / Year

Alera Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
college degree preferred
Minimum of three years of experience supporting employee group benefits
Active Life & Health insurance license
Strong listening skills and attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to work effectively in a fast‑paced environment with frequent interruptions

Job Responsibility

Serve as a primary point of contact for key employee benefits clients and their employees
Assist employees with day‑to‑day questions related to benefits programs and enrollment
Meet with clients to discuss insurance needs, service issues, and ongoing support
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification
Work with carriers on renewals, contract changes, and plan updates
Prioritize workload effectively and request assistance when needed to meet service expectations
Maintain accurate documentation and adhere to department procedures and service standards
Partner with Producers on renewal strategy and new business opportunities

What we offer

Medical, dental, vision, life and disability coverage
401(k)
generous PTO
Professional Development through Alera Group Academy
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities

Fulltime

Employee Benefits Account Manager

Responsible for employee benefits account management responsibilities. This incl...

Location

United States , Milwaukee

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Must obtain and maintain active Life/Accident and Health Insurance Agent License
Minimum of 4 year degree or equivalent work experience required
3+ years employee benefits experience with a thorough understanding and knowledge of employee benefits
Proficient with MS Office Suite
Ability to maintain a high level of confidentiality
Excellent verbal and written communication skills
Ability to work independently
Detail oriented with excellent organizational skills
This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

Job Responsibility

All responsibilities that fall within the Account Specialist, and Account Coordinator
Development and execution of client benefit strategy
Independently advises clients on all areas of compliance, recommending best practice, based on the client’s business risk factors
Intermediate level of compliance, benchmarking, renewal & marketing, reporting & analytics, and able to perform these functions with little guidance
Provide client utilization and financial reporting to Team Lead and to clients
Partners with Team Lead or may independently lead, client meetings and presentations
Partners with Team Lead or may independently onboard new clients
Strong knowledge of and relationships with vendors
Delegates tasks, training and onboarding to Specialists as appropriate
Participates in market meetings, seminars and training programs as directed

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Fulltime

Employee Benefits Account Manager

The Employee Benefits Account Manager's responsibility is to provide exceptional...

Location

United States , Portland

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Must obtain Life & Health Insurance License for required states within three (3) months & keep current
Bachelor’s Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience
Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations
Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
Familiarity with complex benefit issues
Fluent with Microsoft Windows, Office 365, Word, and Excel
Exceptional telephone demeanor
Must have excellent customer service and interpersonal skills
Maintain a high level of confidentiality
Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

Job Responsibility

Provide exceptional service to our customers by establishing realistic customer expectations, seeking customer input, and meeting service commitments
Main point of contact for customers regarding open enrollment, marketing, and the renewal process
Responsible for renewal process from start to finish including but not limited to pre-renewal analysis, renewal analysis, and renewal administration
Lead open enrollment process including but not limited to creation of marketing materials, system training, onsite set up & client trouble shooting
Build strong relationships and provide customer centric solutions using speed and agility
Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc.
Create, prepare and present client presentations
Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
Discuss various funding mechanism options with customers, such as level funding, self-funding, etc.
Act as an expert regarding Account Management and advocate for customers on employee claim issues, carrier relations, and all related duties

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Employee Benefits Account Manager

The Employee Benefits Account Manager retains customers through servicing and ma...

Location

United States , Tallahassee

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Resident Health & Life (Including Annuities & Variable Contracts (2-15)
Proficient with MS Office Suite
Strong technical knowledge of coverage in all employee benefits insurance coverage
4-year college degree (Preferred)
5+ years industry experience

Job Responsibility

Responsible for the day-to-day account management of an assigned book of business, including various types of funding arrangements, managing resolution of customer issues, and escalating employee enrollment and claims issues
Assist with team development by establishing and maintaining advanced skill set and knowledge to act as a resource
Build courteous and successful relationships with customers, prospective decision-makers, vendors, and carriers to improve customer retention
Assist marketing team with the renewal process for dedicated book of business, including identifying gaps in coverage and consulting leadership or producer to advise customers
Review renewal, new business, and insurance operations compliance documents in the agency management database
Review marketing presentations and required materials for customers
Lead the implementation process for any customers that choose to transition carriers, implement new coverages, and/or implement plan design or funding changes
Provide ongoing educational resources, tools, guidance, and updates to customers regarding employee benefits topics, as needed
Assist in the review of internal compliance and customer disclosure requirements
Assist with growing the assigned book of business through account rounding and referrals, along with supporting marketing and sales teams as needed

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Employee Benefits Account Manager

The Employee Benefits Account Manager is responsible for retaining and servicing...

Location

United States , San Antonio

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Insurance Producer license in good standing (Life, Health and Accident, and other authorities in states needed to service the assigned book of business). Required within 30-60 days of hire
College Degree in a business-related field (preferred)
Knowledge of employee benefit insurance coverages and contracts
Bilingual in Spanish
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Able to create, edit, and merge letters, spreadsheets, labels, etc.
Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
2+ years’ experience in the insurance industry, human resources or a related field.

Job Responsibility

Responsible for the day-to-day account management of an assigned book of business, including but not limited to responding to coverage questions
researching and resolving claims issues, enrollment and ID cards problems
processing policies and changes
providing coverage comparisons, premium breakdowns and claims runs
etc.
Build courteous and successful relationships with clients, vendors and carriers to improve client retention
Establish, cultivate and manage customer relations with client membership
Educate clients’ members on benefits programs, legislation, and regulatory requirements
Provide documentation and guidance to client employees regarding group medical, prescription drug, dental, vision, and FSA programs, COBRA, Healthcare Reform, Federal and NJ State Mandates, and other related employee benefit topics
Assist in the renewal process for health and life lines of coverage for all assigned clients including ordering claims history, obtaining updated information (census data, carrier invoice, etc.)

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Fulltime

Sr. Employee Benefits Account Manager

The Sr. Employee Benefits Account Manager is responsible for managing client ret...

Location

United States , Houston

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

5+ years minimum experience in insurance, including experience in an independent agency setting handling and servicing middle market or large accounts
High School Diploma or GED
Bachelor’s degree in risk management or similar field
Familiar with TAM or AMS 360 (agency management systems) or insurer websites
Professional Designation (CISR, CIC, ARM, etc.)

Job Responsibility

Accountable and responsible for retention and client relationship management of his/her book of clients
Follows agency procedures for renewal workflow and timeline, encompassing internal meetings, gathering of information, preparation of submissions, identification of markets, following up for and comparing quotes, preparing proposals, presentation and post binding activity and documentation
Participates in strategic internal and external meetings to generate innovative solutions for clients
Participates in pre-renewal, renewal, stewardship, and claims review meetings with clients as necessary
Responsible for maintaining accuracy of client files, and consistent documentation
Identifies internal resources and utilizes them to effectively bring value to client
Maintains excellent communication with team, internal and external clients at all stages of account cycle
Provides sound recommendations and guidance to clients on insurance programs
Strict adherence to procedures and deadlines
communicates the same needs to team

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Account Manager - Employee Benefits

Account Manager – Employee Benefits. Hybrid | Two (2) or less days in office. At...

Location

United States , Mechanicsburg

Salary:

60000.00 - 70000.00 USD / Year

Alera Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field or equivalent professional experience
Experience in a corporate function such as Employee Benefits, Operations, Client Service, or a related discipline
Strong organizational and project management skills with the ability to manage multiple timelines and priorities
Excellent communication and collaboration abilities, including the ability to work with HR teams, vendors, and internal partners
Analytical mindset with strong attention to detail and problem-solving skills
Proficiency in Microsoft Office Suite and benefits administration systems or related tools

Job Responsibility

Supporting strategic initiatives by translating client strategy into accurate, timely, and reliable execution
Partnering with cross-functional teams, including Account Executives, analytics, carriers, and vendors, to deliver coordinated client solutions
Managing client workflows such as renewals, implementations, vendor transitions, and ongoing plan administration
Analyzing data such as census files, eligibility counts, and renewal modeling to support decision-making and execution accuracy
Ensuring compliance with organizational policies and regulatory standards, including ACA, COBRA, ERISA, and related documentation requirements
Managing documentation, timelines, and deliverables to ensure commitments are met and issues are resolved proactively
Contributing to a collaborative culture that supports colleagues across Alera Group’s national network

What we offer

Medical
Dental
Vision
Life and disability coverage
401(k)
Generous PTO
Professional development through Alera Group Academy (role-specific learning paths, leadership development programs, technical and compliance training, industry certifications and continuing education support, peer learning and knowledge-sharing communities)
Performance-based bonus

Fulltime

Account Manager - Employee Benefits 500+ Lives

You will be supporting our business growth, profitability, and retention of clie...

Location

United States , Seattle; Lodi; San Francisco; Portland

Salary:

110000.00 USD / Year

The Standard

Expiration Date

Until further notice

Requirements

5+ years of experience in group insurance account management in the 500+ lives space
Life and Disability insurance license for all states within the office’s assigned territory
Personal automobile is available for business use with adequate insurance and a safe driving record
Ability to travel within territory for face to face client and broker meetings when requested
Develop and manage effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations
Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies
Prior to each renewal, organize a face-to-face visit with key identified clients to present an analysis of claims experience and/or review the adequacy of the contract to recommend coverage or contractual changes to appropriately affect their experience and/or rates
When changes are requested, manage the amendment process for assigned accounts
In partnership with the assigned sales rep and underwriter, monitor renewal activity and prepare to present renewals with a customized strategy to retain the account
In preparation, gather underwriting data, review claims experience, review the recommended renewal action and prepare a summary justifying the renewal and recommending changes if appropriate

Job Responsibility

Supporting our business growth, profitability, and retention of clients in your region by developing and maintaining an effective account management strategy for assigned accounts within our Employee Benefits Sales and Service office
Assigned groups will include cases with 500-4999 lives
These cases can have complicated plan designs, sensitive or problematic administrative issues, multiple divisions and locations or groups assigned to key producers

What we offer

A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches your donations to eligible nonprofits and schools

Fulltime

Select Country

Employee Benefits Account Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Employee Benefits Account Manager

Employee Benefits Account Manager

Employee Benefits Account Manager

Employee Benefits Account Manager

Employee Benefits Account Manager

Employee Benefits Account Manager

Sr. Employee Benefits Account Manager

Account Manager - Employee Benefits

Account Manager - Employee Benefits 500+ Lives

Our AI answers in your language