CrawlJobs Logo

Employee and Client Assistance Team

Canada, Edmonton · Job Posted January 07, 2026
Apply Position
Job Link Share

Job Description

As an ECAT staff member, you’ll respond to staff calls, provide guidance, and help resolve urgent issues. You’ll assist with scheduling, document key information, and ensure programs stay safe and consistent. Strong communication, organization, and quick problem-solving are essential.

Job Responsibility

  • Answer and respond to after-hours staff calls
  • Provide guidance and problem-solving support
  • Record calls and actions accurately
  • Help coordinate shifts and staffing coverage
  • Support staff handling urgent or unexpected situations
  • Always maintain professionalism and confidentiality

Requirements

  • Strong communication and organization skills
  • Comfortable with documentation and basic computer systems
  • Reliable, professional, and attentive to detail
  • Clear Vulnerable Sector Police Check (within 6 months)
  • Basic First Aid with CPR Level A (or willingness to obtain)
  • Two work-related references

Nice to have

Experience in human services, scheduling, or customer support is a plus

What we offer

  • Paid training and ongoing professional development
  • Flexible evening, night, and weekend schedules
  • Opportunities to grow into office or leadership roles
  • Supportive and inclusive workplace culture
  • Meaningful work — every shift you make a difference

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Employee and Client Assistance Team

8 matching positions

2027 Executive Compensation and Employee Benefits Consulting Entry Level Staff

Our Employee Benefits Consulting (EBC) team is responsible for analyzing and adv...
Location
Location
United States , Detroit;Grand Rapids
Salary
Salary:
77000.00 - 85000.00 USD / Year
plantemoran.com Logo
Plante Moran
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in economics, political science, math, accounting, statistics, or other related field, or a juris doctorate with coursework in tax and/or employment law
  • Academic success (a minimum cumulative GPA of 3.0)
  • Detail-oriented leader with problem-solving, communication, critical thinking, organizational, and technical skills
  • Ability to research and analyze tax and employment law guidance and effectively communicate findings
Job Responsibility
Job Responsibility
  • Analyze and design employee rewards programs to meet client needs and regulatory requirements
  • Assist in developing client deliverables, including detailed reports and presentations, explaining complex concepts
  • Participate in client meetings and site visits while interacting with top-level management
  • Collaborate with clients to develop cost-effective and competitive rewards solutions
  • Stay up to date on industry trends and regulatory changes to provide informed advice
  • Work independently and collaboratively within a team environment
What we offer
What we offer
  • health insurance
  • dental insurance
  • vision insurance
  • disability insurance
  • life insurance
  • Flexible Time Off
  • pre-determined holidays
  • 401(k) plan
  • flexible benefits plans
  • business-related travel expense, lodging, and meal reimbursement
  • Fulltime
Read More
Arrow Right

Lobby and Client Suites Concierge

The Client Suites Concierge is responsible for delivering a premium, tailored ex...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer service or hospitality, preferably in a corporate environment
  • Strong interpersonal skills and a focus on creating positive client interactions
  • Ability to anticipate needs and provide proactive solutions in a fast-paced environment
  • Discretion when handling confidential information
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office suite
  • Familiarity with meeting room management systems
Job Responsibility
Job Responsibility
  • Conduct regular floor walks to note opportunities to elevate the experience and address issues
  • Follow up with staff or guests when resolving issues
  • Coordinate with client teams to prepare for client meetings
  • Manage the client suites environment, maintaining cleanliness, organization, and brand consistency
  • Provide knowledgeable assistance with technology and presentation equipment in meeting rooms
  • Arrange and oversee catering services
  • Act as a central point of contact for client-related queries and wayfinding within the suites
  • Manage visitor bookings using the guest management system Condeco
  • Issue and reconcile guest and employee temporary passes
  • Direct deliveries and manage their storage
  • Fulltime
Read More
Arrow Right

Senior Employee Benefits Client Consultant

We are seeking an experienced and passionate employee benefits professional to d...
Location
Location
United States , Des Moines
Salary
Salary:
Not provided
cottinghambutler.com Logo
Cottingham & Butler
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of industry experience
  • Maintain a Life and Health Insurance License
  • Expertise in developing self-insured and fully insured welfare benefit plans
  • Fulfillment of continuing education credits and additional designations as assigned
  • Familiarity with coverages, carriers, payroll, and benefit administration systems
  • Proficiency in benefit procedures, strategies, and market knowledge
  • Strong business insight including financial reporting, client business models, and strategy
  • A commitment to personal excellence and a thriving company culture
Job Responsibility
Job Responsibility
  • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues. Assist clients by developing and executing tailored benefit program strategies to retain and attract employees. Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions
  • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and non-medical benefits. Leverage internal tools effectively to oversee client materials and prepare for questions with support from internal teams
  • Develop Benefit Plan Offerings: Analyze client data for utilization patterns, benchmarking, and alternative funding strategies. Collaborate with the sales team to recommend products to enhance benefit programs or solve client needs
What we offer
What we offer
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance
  • Fulltime
Read More
Arrow Right

Senior Employee Benefits Client Consultant

We are seeking an experienced and passionate employee benefits professional to d...
Location
Location
United States , Dubuque
Salary
Salary:
Not provided
cottinghambutler.com Logo
Cottingham & Butler
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of industry experience
  • Maintain a Life and Health Insurance License
  • Expertise in developing self-insured and fully insured welfare benefit plans
  • Fulfillment of continuing education credits and additional designations as assigned
  • Familiarity with coverages, carriers, payroll, and benefit administration systems
  • Proficiency in benefit procedures, strategies, and market knowledge
  • Strong business insight including financial reporting, client business models, and strategy
  • A commitment to personal excellence and a thriving company culture
Job Responsibility
Job Responsibility
  • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues
  • Assist clients by developing and executing tailored benefit program strategies to retain and attract employees
  • Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions
  • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and non-medical benefits
  • Leverage internal tools effectively to oversee client materials and prepare for questions with support from internal teams
  • Develop Benefit Plan Offerings: Analyze client data for utilization patterns, benchmarking, and alternative funding strategies
  • Collaborate with the sales team to recommend products to enhance benefit programs or solve client needs
What we offer
What we offer
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance
  • Fulltime
Read More
Arrow Right

Client Delivery and APAC Finance Business Partner

Reporting to the Head of Central FP&A, the Client Delivery and APAC Finance Busi...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in finance, consulting, corporate finance or accounting
  • Financial or professional services experience would be an asset
  • Demonstrated track record in financial and commercial management, preferably in a complex and fast-growing international business
  • Proven ability to apply corporate finance concepts to business decisions with experience in leadership, analysing financial information, business partnering and driving process efficiency
  • Exceptional written and verbal communication skills with ability to collaborate with internal and external parties
  • Superb attention to detail, accuracy, and strong organizational skills
  • Proficiency with Microsoft Word, Excel, PowerPoint and BI tools
  • Salesforce and SAP experience a plus
  • Fluent in English
Job Responsibility
Job Responsibility
  • Act as a partner and trusted financial advisor to the Global Head of Client Delivery and APAC region
  • Drive the development of Client Delivery function and APAC region annual budgets, producing a roadmap and critical path of key deliverables
  • Provide value-added commentary and insights into the performance of the Client Delivery function and APAC region on a monthly basis
  • Conduct variance analysis to illustrate how the budget and/or rolling forecast compares against actual performance
  • Partner with the Financial Analytics team to develop an allocations model for the Client Delivery function
  • In relation to APAC region, monitor and report on commercial activities, providing insights into performance against targets
  • Contribute to the annual 5-year strategic long-term plan
  • Assist in corporate activities relating to the raising or sale of equity or debt financing as required
  • Assist in the financial, tax and other due diligence of prospective acquisitions
  • In collaboration with the Financial Control team, ensure a robust internal control environment
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right
New

Part Time Restaurant Sales Coordinator

Our Property Administrative Specialists play an important role in a number of vi...
Location
Location
United States , Tysons Corner
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Serve as the point of contact for clients and vendors
  • Act as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event)
  • Creating a safe workplace
  • Following company policies and procedures
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Develop and maintain positive working relationships with other employees and departments
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
Job Responsibility
Job Responsibility
  • Provide administrative support
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Serve as the point of contact for clients and vendors
  • Act as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event)
  • Ensure smooth operations throughout the entire hotel
  • Parttime
Read More
Arrow Right
New

Tax Junior Analyst

Whether you’re at the start of your career or looking to discover your next adve...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree/University degree or equivalent experience
  • Minimum of 1 year of relevant work experience
  • Excellent verbal and written communication skills in English
  • Strong interpersonal skills with a proactive and engaging approach
  • Demonstrated ability to quickly comprehend and apply information
  • Self-motivated with the ability to work independently and with minimal supervision
  • Adaptable and flexible in fast-paced, dynamic environments
  • Experience in project management or project support is an advantage
Job Responsibility
Job Responsibility
  • Responsible for the overall management of the tax liabilities, of Citi, both directly and in connection with transactions with clients, including the related compliance, financial reporting, planning and controversy processes
  • Contributes to the planning, accounting, filing and the reporting of tax liability of the company
  • Assists in determining and compiling information required to satisfy income tax filing and related requirements at all levels of jurisdiction
  • May participate in managing payments to tax authorities in compliance with specific tax regulations
  • Directs small to medium-sized Finance operational/administrative team(s) of clerical or junior professional employees
  • Advises on procedures and concepts in technical/subject area and integrates with others in accomplishing the goals of the sub function/ job family
  • Improves process efficiencies in harmony of unit focus
  • Uses conceptual/ practical grounding in applying policies to the business
  • Perform other duties and functions as assigned
  • Control Compliance Testing
What we offer
What we offer
  • Access to telehealth options
  • health advocates
  • confidential counseling
  • learning and development resources
  • programs that help employees balance their work and life
  • Fulltime
Read More
Arrow Right
New

Market Transition Consultant

Wells Fargo is seeking a Change Implementation Consultant to join our Experience...
Location
Location
United States , New York
Salary
Salary:
82000.00 - 125000.00 USD / Year
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Experience providing support to client facing employees
  • Strong conflict resolution skills
  • Ability to troubleshoot operational issues
  • Ability to manage multiple and competing priorities
  • Ability to work in a time sensitive and often pressured environment
  • Knowledge and understanding of brokerage industry: products, services, operational policies, systems and procedures
  • Strong analytical skills with high attention to detail and accuracy
Job Responsibility
Job Responsibility
  • Provide assistance at all levels including onsite and remote account opening, asset transfer, paperwork, account review, and analysis to ensure compliance and identify action items, rejections, and irregularities
  • Review transition process, forms and documentation, Centralized Asset Transfer call, onsite and remote transition support and training plans
  • Manage the ongoing relationship with the new advisor and branch during the transition period
  • Provide onsite and remote training and support to Financial Advisor and support team
  • Act as subject matter expert and key liaison between the practice, home office support, and business partners including consulting to best serve the new Financial Advisor and client
  • Provide leadership and guidance to less experienced team members, including onsite shadowing, and ongoing mentoring of new team members
  • Recommend solutions for complex issues, related to the client, advisor, platform, and process
  • Assist in maintaining training materials and manuals and quick reference materials
  • Conduct instructor-led training sessions for newly onboarding advisors and sales associates
  • Recommend and implement improvements to process and procedures
What we offer
What we offer
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Fulltime
!
Read More
Arrow Right