Employability Practitioner Skills Coach

• Deliver and facilitate coaching, training, and learning activities that follow agreed learner journeys and support individuals to develop the knowledge, skills, behaviours, and confidence required to gain and sustain employment
• Support learners to develop essential employability skills, including communication, teamwork, problem-solving, digital skills, job search techniques, interview preparation, and workplace professionalism
• Deliver and support English, maths, and digital skills development where required, signposting learners to specialist support where appropriate
• Complete learner reviews, progress meetings, and workplace visits in line with organisational, quality, and funding requirements
• Work closely with employers, line managers, and workplace mentors to ensure learners receive the support and opportunities needed to achieve their development goals
• Coach learners to gather and present evidence of learning, competence, and achievement, supporting progression towards qualifications, apprenticeships, or employment outcomes
• Monitor learner engagement, attendance, wellbeing, and progression, taking proactive action to overcome barriers to learning and reduce withdrawals
• Deliver enrichment activities that promote safeguarding, Prevent, British Values, equality, diversity and inclusion, wellbeing, resilience, and personal development
• Support learners with career planning, progression opportunities, job applications, CV development, interview preparation, and transition into employment or further learning
• Maintain accurate learner records and complete all administrative requirements within agreed timescales, ensuring compliance with organisational and funding requirements
• Keep up to date with labour market information, employability trends, employer expectations, and best practice through continuous professional development
• Research local and national employment opportunities, sector developments, and skills demands to ensure coaching and training remain relevant and responsive to employer needs
• Evaluate and continuously improve coaching delivery based on learner feedback, stakeholder feedback, observations, audits, and quality assurance processes
• Promote safe working practices and monitor learner welfare, safeguarding concerns, and health and safety issues, taking appropriate action where required
• Provide effective Information, Advice and Guidance (IAG) to learners, employers, and other stakeholders to support informed decision-making and progression
• Promote the organisation and its services positively with employers, referral agencies, training providers, community organisations, and other external stakeholders
• Build and maintain effective relationships with employers and partners to identify opportunities for work experience, employment, apprenticeships, and learner progression
• Undertake any other duties commensurate with the role as reasonably requested by management

• Level 3 qualification in Employability, Learning and Development, Advice and Guidance, Education, Business Administration, Customer Service, or a related subject, or equivalent occupational experience
• Coaching, Mentoring, Teaching, Assessing, or Learning and Development qualification (or willingness to work towards), such as TAQA, CAVA, AET, or equivalent
• Functional Skills Level 2 in English and Mathematics (or equivalent)
• Experience of coaching, mentoring, training, or supporting individuals within employability, education, apprenticeships, recruitment, welfare-to-work, youth services, or a related environment
• Proven experience of supporting individuals to develop skills, overcome barriers, achieve goals, and progress into employment, apprenticeships, or further learning
• Knowledge and understanding of employability programmes, apprenticeship standards, work-based learning, and career development practices
• Understanding of learner-centred coaching techniques, target setting, action planning, progress reviews, and evidence collection
• Knowledge of government-funded training programmes, employability initiatives, apprenticeships, or adult learning provision
• Good understanding of labour market information, employer expectations, recruitment processes, and current employment trends
• Excellent communication, interpersonal, coaching, and presentation skills, both written and verbal
• Strong IT and digital skills, including Microsoft Office applications, learner management systems, e-portfolios, and online learning platforms
• Ability to manage a varied caseload, prioritise workloads effectively, and work to agreed performance targets and deadlines
• Ability to work independently with minimal supervision while contributing effectively as part of a remote or office-based team
• Strong motivational and coaching skills, with the ability to engage and inspire learners from diverse backgrounds
• Commitment to safeguarding, equality, diversity and inclusion, and supporting positive learner outcomes
• Full UK driving licence and access to a vehicle (where travel is required as part of the role). (Optional depending on the position.)

Full UK driving licence and access to a vehicle (where travel is required as part of the role). (Optional depending on the position.)

• 25 + all bank holidays, Birthday off, Christmas Shopping day
• Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
• 2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
• 5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
• 10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
• Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
• Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1
• Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
• Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes
• Buy & Sell – Buy up to 5 days of annual leave and sell up to 3