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Emerging Store Manager

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Walgreens

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Location:
United States , Collierville

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Category:
Sales

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Contract Type:
Not provided

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Salary:

45000.00 - 71550.00 USD / Year
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Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables.

Job Responsibility:

  • Supervises customer service associates and designated hitters
  • Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store
  • Supports Store Manager with the overall operation of the store to achieve company deliverables
  • Works alternate schedule with the Store Manager with minimal overlap
  • Assumes responsibilities of all store activities in the absence of the Store Manager
  • Ensures proper merchandising, protection of store assets, and improves store sales and profitability
  • Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports
  • Engages customers and patients by greeting them and offering assistance with products and services
  • Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks, team member coverage
  • Supervises the control of the store cash management
  • Supervises front end and pharmacy inventory
  • Ensures execution of operational feedback from the Store Manager and District Manager
  • Ensures that store interior and exterior are clean and presentable
  • manages repair and maintenance
  • Provides for the safety and well-being of team members
  • Complies with all company policies and procedures
  • Independently analyzes financial and performance data
  • creates action plans to support achievement of business deliverables
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary
  • Primarily responsible for leading and training team members
  • provides training, mentoring, coaching, and support
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations
  • Acquires and retains talent, builds pipelines to keep store properly staffed
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training
  • Successfully completes Store Manager learning and development program
  • Monitors own performance, seeks continuous feedback
  • Obtains and maintains valid pharmacy technician license as required by state
  • Communicates regularly with team members through one-on-one discussions, group meetings
  • Assists Store Manager in planning and communicating the company and store strategy

Requirements:

  • Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports)
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training within 12 weeks of ESM start date
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area

Nice to have:

  • Bachelor’s Degree
  • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy
  • External candidates: Business majors. Prior retail or food industry experience

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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