Emergency Technical/Customer Service Representative Job at Helpware (Raleigh)

New

Emergency Technical/Customer Service Representative

When disasters strike, every moment matters. We are seeking empathetic, customer...

Location

United States , Augusta, GA / Atlanta, GA

Salary:

16.00 USD / Hour

Helpware

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Additional education or training in a technical or related field is an advantage
Minimum of 1 year experience in customer service, technical support, help desk, call center, or similar roles
Prior experience handling inbound customer calls is preferred
Experience supporting customers in urgent, high-pressure, or crisis-related situations is an advantage
Strong proficiency in web-based applications and standard computer systems is required
Strong commitment to service during urgent and high-impact situations
High level of empathy, patience, and active listening, especially during distressing interactions
Ability to remain calm, focused, and professional in fast-moving and high-stress environments
Strong critical thinking and rapid problem-solving skills under pressure

Job Responsibility

Serve as the first point of contact for customers seeking support related to disaster response and recovery services
Handle inbound calls while delivering exceptional customer service and demonstrating empathy, patience, and professionalism
Assist customers with navigating online platforms, applications, and support systems
Troubleshoot basic technical and account-related issues using available tools, knowledge bases, and FAQs
Manage help desk software and ticketing systems
Accurately document customer interactions, resolutions, and follow-up actions
Research customer inquiries using internal resources and documentation
Provide information regarding programs, services, and available support options
Escalate complex technical issues or sensitive situations to Tier 2 Support when appropriate
Stay current on operational updates, process changes, and disaster response procedures

Parttime

New

Regional Security Manager (EMEA)

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United Kingdom , London

Salary:

88000.00 - 92500.00 GBP / Year

Waymo

Expiration Date

Until further notice

Requirements

7+ years of progressive security experience in a corporate, or large organization, environment
At least 3 years of experience directly managing a security portfolio that includes multiple site types (e.g., managing a mix of offices, warehouses, or labs simultaneously)
Demonstrated experience leading onsite security incident response and emergency coordination within a distributed regional model
Experience managing regional-scale vendor contracts and overseeing guard force performance metrics
Strong verbal and written communication skills with the ability to influence stakeholders and navigate change in a fast-paced environment
Demonstrated experience managing the full lifecycle of complex investigations within a corporate security or law enforcement environment, from initial intake and evidence gathering to final resolution and reporting

Job Responsibility

Execute Regional Strategy: Facilitate the successful delivery of physical security programs across the region, identifying and implementing process improvements
Lead Diverse Operations: Manage daily security health for a portfolio of sites with varying operational requirements, including high-traffic corporate offices and industrial vehicle depots
Vendor Governance: Manage regional security budgets and oversee performance for contracted guard forces, ensuring compliance with global SLAs and KPIs
Stakeholder Collaboration: Partner cross-functionally with Security Investigations, HR, and Legal to ensure cohesive security delivery and solve impactful, multi-dimensional workplace issues
Incident Leadership: Lead site security events and emergency responses, serving as the primary regional coordinator to Physical Security leadership, the Waymo Security Operations Center (WaySOC) and local law enforcement
Support Waymo’s Physical Security Investigations program in the EMEA region, serving as a point of contact (POC) for law enforcement and local authorities on all regional physical security incidents

What we offer

Discretionary annual bonus program
Equity incentive plan
Medical insurance
Dental insurance
Vision insurance
Mental wellness support
Gym membership
Wellness programs
Bonus opportunities
Employees provident fund

Fulltime

New

Teaching Assistant Sen

Teaching Assistant - Make a Real Difference in Young Lives! Are you a caring an...

Location

United Kingdom , Bath

Salary:

88.00 - 90.00 GBP / Day

Randstad

Expiration Date

July 15, 2026

Requirements

ability to track progression in attainment
background in youth work
behaviour management
building relationships
classroom management
communication
de-escalation techniques
empathy
experience in administering medication
experience in managing challenging behaviour

Job Responsibility

Supporting pupils with diverse SEND needs across various settings, including enriching experiences like Forest School and hydrotherapy
Creating engaging and inclusive learning environments where every child can thrive
Promoting social and emotional development, helping pupils build confidence and essential life skills
Collaborating closely with teachers, therapists, and specialist staff to ensure holistic support
Contributing to a positive and supportive learning atmosphere that encourages growth and well-being
Assisting children in core subjects like maths and English
Differentiating work to meet individual learning styles and needs
Using knowledge of pupils' learning needs to suggest appropriate adjustments to lesson plans
Clarifying and explaining instructions in an accessible way
Motivating pupils and celebrating their achievements

What we offer

training and education
Safeguarding
Prevent
Referral Bonus
PAYE

Fulltime

New

Field Trainer

The Field Trainer helps employees to reach their fullest potential by assessing ...

Location

United States , Somerset

Salary:

Not provided

Penn Line Energy T&D, Inc

Expiration Date

Until further notice

Requirements

Bucket Experience
Climbing Experience
Operator Experience (Jarraff, tractor mower and Fecon track machines)

Job Responsibility

Assess individual employee needs
deliver hands on field training and educational programs that improve employee knowledge and skill, with an emphasis on safety and productivity
accomplish training through leading by example and following safe work practices
supplement employee training and development provided by General Foremen and Crew Leaders
participate in production related work activities and be a productive member of the crew while training

New

Project Leadership – Biotech (clinical trials) – Oncology - Home Based

As a part of the global Project Leadership group at Parexel, you are responsible...

Location

United States

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Undergraduate degree in a clinical or health related field
advanced degree preferred
2+ years' experience leading Global Clinical Trials in Project Management within a CRO (preferred), Biotech or Pharma company
experience in project scheduling, managing resources and budgets and coordinating team activities
experience with the full clinical development process through regulatory submissions
additional years of experience required for more senior roles
flexibility
problem solving capabilities
strategic vision
detailed-oriented

Job Responsibility

Lead cross-functional teams to deliver high-quality and patient-focused clinical trials
collaborate with clients and internal stakeholders to identify project requirements, develop project plans, and manage project timelines and budgets
provide leadership to project teams and manage day-to-day operations
achieve operational excellence through on time delivery within budget and to the highest quality with the goal to exceed client expectations

What we offer

Supportive work environment
high degree of empowerment and accountability to lead studies
flexible work arrangements (remote, in-office, hybrid)
career progression opportunities
varied project experience

Fulltime

New

Primary Teacher

Location

United Kingdom , Cambridge

Salary:

32000.00 - 45000.00 GBP / Year

Randstad

Expiration Date

July 15, 2026

Requirements

Substantial experience in a specific phase (e.g., KS1 or KS2), including a deep understanding of moderation and statutory assessments
A proven track record of improving outcomes for diverse learner groups and a working knowledge of EHCP processes
The creative vision to innovate the curriculum and adapt resources in real-time to meet the needs of all pupils
Highly organised and emotionally intelligent communication skills, with the ability to handle sensitive parental conversations
The ability to support and mentor colleagues to cultivate the next generation of teaching talent
Must hold Full UK QTS
Must hold a relevant degree and have taught the National Curriculum in a Primary setting

Job Responsibility

Full teaching responsibility for a class, including planning, delivering, and assessing the National Curriculum to foster a love of learning
Act as a champion for all students, specifically supporting SEND learners within a mainstream setting and breaking down barriers to learning
Use Assessment for Learning strategies and positive behaviour management to track progress and improve student outcomes
Work closely with the Senior Leadership Team, parents, and multi-agency teams such as Educational Psychologists
Contribute to the wider school community and assist in shaping intervention programs or leading specific curriculum strategies

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Salisbury

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus
Customer Service Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical demands as described

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

New

Storeroom Clerk

Penn Line is seeking candidates for a Storeroom Clerk position that will be loca...

Location

United States , Scottdale

Salary:

Not provided

Penn Line Energy T&D, Inc

Expiration Date

Until further notice

Requirements

Organization and planning skills
Work management and prioritizing skills
Problem-solving ability
Attention to detail
Accuracy
Flexibility
Reliability
Teamwork
A valid driver's license is required

Job Responsibility

Working on small engines
Pulling orders for jobs
Putting supplies away
Inventory
Load and unload trucks
Operate forklift
Repair hand tools
Maintenance repairs
Keep storeroom clean and orderly
Assist other departments

Fulltime

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Emergency Technical/Customer Service Representative

Job Description

Job Responsibility

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Emergency Technical/Customer Service Representative

Emergency Technical/Customer Service Representative

Regional Security Manager (EMEA)

Teaching Assistant Sen

Field Trainer

Project Leadership – Biotech (clinical trials) – Oncology - Home Based

Primary Teacher

Pharmacy Technician

Storeroom Clerk

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