Emergency Services Dispatcher Job at South Shore Health (Weymouth)

911 Communications Dispatcher

Pafford EMS is accepting applications for entry level Call Takers/Dispatchers fo...

Location

United States

Salary:

Not provided

Pafford EMS

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
EMT certified preferred
Work or volunteer experience with public contact via telephone, computer use and data entry
Ability to speak and understand English for effective communication with callers
Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
Ability to refer common patient care issues to supervisory authority
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services
Ability to maintain files
Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers

Job Responsibility

Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance
Process requests for emergency and non-emergency ambulance service
Identify, through appropriate and timely questioning of the caller, the nature of the problem
Summarize the critical information for public safety first responders in the computer aided dispatch system
Access and operate computer databases and search websites as necessary
Receive and transmit information effectively by radio and telephone
Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information
Contact outside public service agencies as requested and relay information as required

What we offer

Pafford EMS will provide all necessary training for entry level applicants

Fulltime

911 Telecommunicator

Pafford EMS is accepting applications for entry level call takers at our state o...

Location

United States , Hope

Salary:

13.00 - 15.00 USD / Hour

Pafford EMS

Expiration Date

Until further notice

Requirements

High school graduation or equivalent
Two years of work or volunteer experience with public contact via telephone, computer use and data entry (college degree can substitute)
Ability to speak and understand English for effective communication
Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
Ability to accurately keyboard at 30 wpm with 80 percent accuracy
Ability to work all shifts including holidays, weekends and mandatory overtime
Ability to pass a criminal background check, drug screening, nicotine screening, physical, and entry level competency exam prior to training

Job Responsibility

Answer 9-1-1, emergency and non-emergency calls
Monitor multiple computer screens while gathering, prioritizing, and documenting caller information
Provide callers with pre-arrival instructions
Dispatch emergency medical (EMS) services
Operate Computer Aided Dispatch (CAD), two-way radio, and other communications equipment
Receive, prioritize, and handle multiple simultaneous emergency and administrative phone calls
Process requests for emergency and non-emergency ambulance service
Identify the nature of the problem through questioning
Summarize critical information for first responders in CAD
Access and operate computer databases and search websites

What we offer

Paid training and certifications provided

Fulltime

Security Monitoring Specialist

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Richmond

Salary:

21.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Ability to pass multiple state licensing background checks and monitoring related exams
6 months to 12 months of prior monitoring experience is preferred
Proficiency in basic computer programs, including Microsoft Office and Excel
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
Strong work ethic and the drive to contribute to company goals
Ability to prioritize in a fast-paced environment and excellent time management skills
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Responsibility

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency alarms calls from customers and authority agencies
Ask questions to interpret, analyze and anticipate the caller’s situation to resolve problems, provide information, dispatch emergency services, or refer callers to other point of contacts
Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
Dispatch and coordinate the responses of public safety agencies according to company standard operating procedures
Stay abreast of company policy changes and updates with training material within the dispatcher role
Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses

What we offer

participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

New

Emergency Services Dispatcher

The Emergency Services Dispatcher is responsible for receiving all emergency ser...

Location

United States , Weymouth

Salary:

21.21 - 29.70 USD / Hour

South Shore Health

Expiration Date

July 31, 2026

Requirements

High school graduate or equivalent preferred
Previous hospital telecommunications experience and Emergency Medical Services experience preferred
Basic computer literacy-MS Word, Excel, EPIC, and GPS locator software preferred
Geographical knowledge of surrounding area preferred
Knowledge of Emergency Medical Dispatch and Ambulance Communications preferred

Job Responsibility

Receives All Emergency Services and Mobile integrated Health calls and directs them appropriately
Receives and assigns ambulance dispatch requests from various South Shore Hospital nursing floors and outpatient satellites to appropriate ambulance service
Ensures efficient response to ambulance requests
Responsible for safe transport of patients to their correct destination, and appropriate documentation of services
Facilitates and coordinates Critical Care Transportation health system wide
Receives request from neighboring communities/dispatch centers for mutual aid requests
Maintains accurate records of all Ambulance traffic within the hospital
Utilizes Cisco phone system and Avtec radio consoles
Maximizes utilization of South Shore Hospital Paramedic/Ambulances Services
Familiarity with Massachusetts O.E.M.S. statewide ALS/BLS and ALS inter-facility transfer treatment protocols

Parttime

911 Dispatch Supervisor

Individuals in this position supervise and direct subordinate staff. Tasks inclu...

Location

United States , Frisco

Salary:

87436.00 - 104923.00 USD / Year

Summit County, CO

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Minimum three (3) years of 911 dispatching experience
two years of relevant supervisory experience preferred
Working knowledge of law enforcement, fire, and EMS procedures and practices
thorough knowledge of computer systems and their application to Public Safety Communications
EMD, CPR, NIMS, CBI certifications
Successful completion of APCO Supervisory course within the first year of employment
Meets or exceeds all requirements for subordinate levels (Dispatcher I, Dispatcher II, Dispatch Lead)
Knowledge of basic supervisory and employee management principles
Ability to think analytically and apply sound judgement, solve problems, make effective decisions, and act with integrity

Job Responsibility

Supervise and direct subordinate staff
Assign and delegate work projects
Schedule employees to ensure proper staffing levels
Ensure standards of service are maintained in accordance with national standards and the mission and vision of the Summit County 911 Center
Responsible for performance management, including: work performance, coaching, mentoring, and implementing corrective action
Perform the duties of a 911 dispatcher as required
General supervision of assigned employees and daily oversight of dispatchers on the supervisor’s shift
Participate in hiring and training dispatchers
Make disciplinary decisions and initiate disciplinary actions
evaluate performance of dispatchers

Fulltime

New

Emergency Services Dispatcher

The Emergency Services Dispatcher is responsible for receiving all emergency ser...

Location

United States , Weymouth

Salary:

21.21 - 29.70 USD / Hour

South Shore Health

Expiration Date

May 30, 2026

Requirements

High school graduate or equivalent preferred
Previous hospital telecommunications experience and Emergency Medical Services experience preferred
Basic computer literacy-MS Word, Excel, EPIC, and GPS locator software preferred
Geographical knowledge of surrounding area preferred
Knowledge of Emergency Medical Dispatch and Ambulance Communications preferred

Job Responsibility

Receives All Emergency Services and Mobile integrated Health calls and directs them appropriately
Receives and assigns ambulance dispatch requests from various South Shore Hospital nursing floors and outpatient satellites to appropriate ambulance service
Ensures efficient response to ambulance requests
Responsible for safe transport of patients to their correct destination, and appropriate documentation of services
Facilitates and coordinates Critical Care Transportation health system wide
Receives request from neighboring communities/dispatch centers for mutual aid requests
Maintains accurate records of all Ambulance traffic within the hospital
Utilizes Cisco phone system and Avtec radio consoles
Maximizes utilization of South Shore Hospital Paramedic/Ambulances Services
Familiarity with Massachusetts O.E.M.S. statewide ALS/BLS and ALS inter-facility transfer treatment protocols

Parttime

New

Operations Support Representative II

Provides vital dispatch and communication support for the entire University and ...

Location

United States of America , Rochester

Salary:

18.65 - 26.11 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of related work experience, including one year in the Facilities Customer Service Department required
Or equivalent combination of education and experience
Customer Service, Control Center, and Emergency response experience required
Skills with typing/keyboarding required
Familiarity with Microsoft Office, and the ability to utilize multi-line telephones and other office equipment, including copiers, scanners, and printers required
Ability to articulate professionally required
Proven ability to react to stressful situations in a calm and professional manner required
National Incident Management System (NIMS) certification within 1 year required

Job Responsibility

Responds to service calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community
Troubleshoots response to the nature of the request, with special attention to critical situations
Determines appropriate responses based on the nature of the request, with special attention to critical and urgent situations
Creates and dispatches work orders to appropriate personnel and departments depending on the level and severity of the request
Determines which service calls should be elevated to emergency status
Determines if work request is billable
Obtains and verifies Workday/FRS accounts to ensure accurate billing of services
Continuously monitors and responds to building automation system alarms, which may indicate a broad range of alerts, including life safety, criticalities, field panel failures, refrigeration, plumbing, and HVAC issues, electrical systems and generators problems, and alerts for changes affecting building controls and research projects. Troubleshoots and rapidly responds to alarms
Analyzes multiple alarms and compares to shutdown notices or control center shutdowns, which provides notification of mechanics working in area
Obtains authorization to contact (call-in) internal Facilities staff or other University personnel accordingly

Parttime

New

Traffic Operations Center Technician 1

This is skilled work involved with monitoring, evaluating and coordinating commu...

Location

United States , Middletown

Salary:

26.96 USD / Hour

Pennsylvania Turnpike Commission

Expiration Date

March 12, 2026

Requirements

High school diploma or equivalent certification
One (1) year of experience in an emergency dispatch center handling communications, emergency calls or radio dispatches
Must obtain an Emergency Telecommunication Course (ETC) certification by the end of their trial period (current employees) or probationary period (new hires)
Must acquire and maintain a valid Commonwealth Law Enforcement Assistance Network/National Crime Information Center (CLEAN/NCIC) certification within ninety (90) days
Must demonstrate the ability to type a minimum of 30 wpm on a PTC administrated test
Must have and maintain a clean criminal history record and appropriate security clearances

Job Responsibility

Communicates with customers, staff, 911 centers, media and external agencies by phone, radio or electronically to identify needs for assistance along the PTC highway and other locations that could impact PTC traffic
Provides customer service by telephone and various electronic information systems and programs. Assists with activating traveler alerts and advisories by communicating the needs of the PTC
Dispatches service and emergency resources for incidents and events including but not limited to police, fire and rescue, medical services, safety patrol, wrecker services, hazardous material response, various departments, etc. Notifies external agencies of PTC resource needs
Documents and updates all activities and resources for each reported incident through the Traffic Management Tracking System
Receives updates and communication from both emergency and non-emergency units to ensure the safety and security of the highway
Identifies incidents and issues impacting PTC operations by monitoring traffic flow feeds, crowdsourced information, closed-circuit television (CCTV) and other technology
Notifies key personnel of significant and unusual incidents, weather conditions and real-time system issues that could adversely impact the PTC’s operations in accordance with documented emergency procedures
Processes emergency alarms received from automated alarms and other computerized systems from various PTC facilities
Conducts inquiries for license plate registrations and driver’s licenses for Pennsylvania State Police through the Pennsylvania electronic communications database. Transmits information to law enforcement personnel for the apprehension of suspects
Obtains hazardous material information from incidents and communicates to responders and affiliated agencies

Fulltime

Emergency Services Dispatcher

South Shore Health

Location:
United States , Weymouth

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
August 11, 2026

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South Shore Health

Location:United States , Weymouth

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

Expiration:August 11, 2026

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Location:
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Category:
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Contract Type:
Not provided

Job Posted:
February 20, 2026

Expiration:
August 11, 2026