This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Step into a role where your presence truly matters. As a Emergency Response Officer, you'll join us providing security for one of the world's most inspiring global tech brands - a household name known for its inclusive culture, exceptional benefits, and genuine commitment to supporting people to thrive. This is an exciting moment to join, with the opportunity to help shape the future of security standards for a company that millions trust every day. Every day brings variety, connection, and the chance to work closely with a supportive team that values your judgement and encourages your growth. If you're looking for a role where your contribution is visible, valued, and part of something bigger, this is an incredible opportunity to join a company shaping the future.
Job Responsibility:
Be first on the scene (site) to deliver required First Aid
Respond to security incidents across the client site portfolio
Multi-site Awareness and Operational Flexibility
Commuting between all LON sites on electric bikes (Proficiency Cycling Training will be provided)
Be responsive to movement of personnel and equipment as needed to optimise resource utilisation
Adapt quickly to changing operational needs and priorities across different locations
Serve as a first responder during emergency situations, providing immediate assistance and coordinating efforts until professional help arrives
Utilise mental health first aid training to provide support and assistance to individuals experiencing mental health challenges
Collaborate with cross-functional teams and stakeholders to establish clear communication channels and promote a coordinated approach to emergency response
Requirements:
Prior experience in emergency response situations, such as providing first aid or assisting with incident management
Familiarity with emergency response protocols and the ability to remain calm and composed during high-stress situations
Experience in handling customer inquiries, resolving issues, and ensuring customer satisfaction
Experience in diffusing tense situations and finding mutually agreeable solutions
Proven experience in effective verbal and written communication, including the ability to convey information clearly and concisely
SIA – DS
Proven experience delivering high-quality first aid including being FREC 3 and FPOS trained
Nice to have:
Candidates with mental health first aid training and experience will be given preference
Leadership and organisational skills
What we offer:
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits– Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
Learning & Development– we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
Health and Wellbeing– Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents
Financial support
Discounts on hundreds of retail sites
Progression opportunities– many of our team go on to senior and site management roles