Emergency Dispatcher Jobs

Emergency Dispatcher

Massachusetts Municipal Association

Location:
United States, Amherst

Category:
Public Sector

Contract Type:
Not provided

Salary:

24.67 - 32.91 USD / Hour

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Job Description:

The town of Amherst seeks an Emergency Dispatcher to serve as the initial point of contact for calls and performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; utilizing 911 technologies, and keeping official records. Work is scheduled for 8 hour shifts with four days on and two days off rotating schedule, and includes evening, overnights and holiday work. Hold-over & mandatory overtime is required.

Job Responsibility:

Serve as the initial point of contact for calls
Perform a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information
Utilize 911 technologies
Keep official records

Requirements:

High School Degree or equivalent PLUS two years of experience in public safety, customer service, and/or a high-stress environment in which communication and accuracy is necessary
OR any equivalent combination of related education and experience which demonstrates the ability to perform successfully in the position

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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