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The IT Hardware Asset Management Specialist will oversee the lifecycle of hardware assets, ensuring compliance and accuracy in inventory management. The role requires 3-5 years of experience in IT Asset Management, strong analytical skills, and familiarity with tools like ServiceNow and SCCM. A bachelor's degree in a related field is preferred, along with ITIL certification. Join a dynamic team and contribute to optimizing asset utilization.
Job Responsibility:
Offers detailed support related to the configuration management process
Maintain an accurate inventory of all hardware assets (servers, laptops, desktops, peripherals)
Track asset lifecycle from procurement through deployment, maintenance, and disposal
Ensure compliance with organizational policies and regulatory requirements
Conduct regular audits and reconcile asset data across systems to ensure compliance
Manage hardware refresh cycles and coordinate with vendors for procurement
Develop and enforce HAM policies and procedures
Provide reporting and insights on asset utilization and depreciation
Support end-users with asset-related queries and requests
Conducts presentation to educate and trains users on the use of the configuration process
Requirements:
3–5 years in CMDB Configuration Management or IT Asset Management
Seasoned analytical and reasoning skills
Seasoned ability to interpret complex processes and policies
Ability to work collaboratively with a diverse, global, and multicultural community
Ability to present information at various levels of the organization
Experience managing large-scale hardware deployments and refresh projects
Ability to work independently and collaboratively in a fast-paced environment
Strategic mindset with attention to detail
Knowledge of asset lifecycle management and inventory control
Familiarity with HAM tools (e.g., ServiceNow HAM Pro, SCCM)
Understanding of ITIL and ITSM processes
Proven experience in driving optimization of asset information