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EMEA Site Merchandiser Apprentice

United Kingdom, London Employment contract · Job Posted February 17, 2026
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Job Description

As the EMEA Xbox Hardware Site Merchandiser Apprentice, you'll be responsible for assisting the Xbox Site Merchandising Lead in planning, executing, and optimizing how Xbox consoles, controllers, headsets, and accessories show up across Microsoft’s Direct-to-Consumer (DTC) web experience. This role ensures operational excellence across content setup, merchandising execution, promotions, and daily storefront updates. This merchandiser supports GTM activations, ensures accuracy and quality in all hardware-related content, performs detailed QA, and helps identify opportunities to improve the hardware customer journey across EMEA markets.

Job Responsibility

  • Assist with Xbox Hardware Go-to-Market Execution
  • Day-to-Day Storefront Operations & Content Management
  • Pricing & Promotions Support
  • Customer Journey Insights & Experience Improvement
  • Operational Excellence & Documentation
  • Cross-Functional Coordination

Requirements

  • Not have a degree
  • Obtained suitable level 3 qualifications by 31st August 2026 (3 A-levels with grades A*-C, BTEC Nationals, T Levels, or equivalent)
  • Obtained 5 GCSEs, including Maths and English, with grades A*-C or 9-4 on the new grading system
  • Legally authorised (have citizenship or a valid visa/work permit) to work in the UK
  • Analytical Problem Solving
  • Cross-Boundary Collaboration
  • Building Customer and Partner Relationships
  • Global Process Management
  • Shows developing analytical skills and a willingness to learn how to work with data
  • Develops the ability to use AI tools to support work tasks and sharing learnings to help upskill the wider team
  • Approaches tasks with strong attention to detail
  • Demonstrates enthusiasm, determination, and a strong work ethic
  • Enjoys exploring data and learning how to turn insights into clear, simple stories
  • Has a genuine interest in products and how they succeed in the market
  • Builds positive relationships and works well with others
  • Communicates clearly and enjoys collaborating as part of a team
  • Adapts well to a fastpaced, changing environment
  • Comfortable using Excel and eager to grow technical skills

What we offer

  • Support and Guidance
  • Learning and Development
  • Community and Inclusion
  • Career Growth

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