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Emea Servicenow Architect

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K2 Partnering Solutions

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Location:
Italy , Milano

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

K2 Partnering Solutions is a global provider of innovative consultative solutions in enterprise applications, AI, and cloud technology. We are looking for a highly capable ServiceNow Architect to play a pivotal role in driving our ServiceNow consulting growth across EMEA. This is not a pure delivery or back-office architecture role. We are looking for someone who can operate end-to-end across the lifecycle — from pre-sales and solutioning, through to owning client engagements and ensuring successful delivery. You will act as a trusted advisor to clients, helping shape solutions, win work, and ensure that what we sell is executed to a high standard.

Job Responsibility:

  • Partner with Sales to support client conversations, workshops, and opportunity shaping
  • Lead solution design aligned to client needs across the ServiceNow platform (ITSM, ITOM, HRSD, CSM, etc.)
  • Contribute to RFP/RFI responses, proposals, and pricing discussions
  • Clearly articulate value propositions and delivery approaches to senior client stakeholders
  • Support deal qualification and ensure solutions are deliverable and commercially sound
  • Act as Architect / Engagement Lead on key projects
  • Own the end-to-end solution integrity, ensuring alignment between design and delivery
  • Provide governance and technical leadership across multiple engagements
  • Engage with client stakeholders (IT, business, leadership) as a trusted advisor
  • Ensure projects are delivered in line with scope, quality, timelines, and expectations
  • Define scalable, best-practice ServiceNow architectures
  • Guide teams on platform design, integrations, data models, and performance considerations
  • Ensure adherence to ServiceNow best practices and standards
  • Review and validate technical solutions across engagements
  • Support complex problem-solving and issue resolution
  • Contribute to building and scaling the ServiceNow capability within K2
  • Develop reusable assets, frameworks, and accelerators
  • Support internal teams with training, mentoring, and capability uplift
  • Work closely with recruitment to help define and assess talent
  • Contribute to go-to-market strategy and partner ecosystem development

Requirements:

  • Strong experience as a ServiceNow Architect / Senior Consultant
  • Proven track record across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM)
  • Experience supporting pre-sales, solutioning, and client workshops
  • Ability to operate in a client-facing, commercial environment
  • Experience leading or overseeing end-to-end engagements
  • Strong understanding of enterprise architecture, integrations, and cloud ecosystems
  • Excellent communication and stakeholder management skills
  • Ability to operate across multiple engagements and priorities

Nice to have:

  • ServiceNow CSA/CIS certifications (multiple modules preferred)
  • Experience working in a consulting / SI environment
  • Exposure to large, complex enterprise clients
  • Familiarity with Agile delivery models

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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