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We have a great opportunity for an ambitious dynamic individual looking for the opportunity to set a career path within IT. This opportunity exists within EMEA Renewals Team reporting into the Sales Co-Ordination team lead.
Job Responsibility:
Generate Maintenance renewal contract quotes
Management of Maintenance Renewal contracts in our ERP system
Be the expert of data integrity for our CRM tool Salesforce.com
Provide support to the inside sales team related to maintenance contract renewals
Be the interface from a renewals perspective and maintain good, regular contact with sales teams
Be involved with any systems development and testing as related to renewals team
Deploy & execute best business practices
Requirements:
Graduate Calibre or equivalent
Experience within a sales environment/customer service
Excellent Customer Services skills required
Experience within the IT sector or similar
Exposure to EMEA organization processes and structure
Must be very organized in approach & customer facing
High level of attention to detail
Good time management skills
Team player
Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP/ SalesForce.com etc.)