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As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region. The current position will be responsible for Integrated Program Management to one of our Client’s Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team. The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations.
Job Responsibility:
Provide dedicated Program Management support on any of our accounts across the region
Responsible for Integrated Program Management to one of our Client’s Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations
Provide leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team
Drive all internal and external stakeholders to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety)
Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects
Drive projects at tactical as well as operational level, with “helicopter” view, and communicate to create relationships in a solution-oriented, ‘one-team’ approach to de-risk all projects
Collaborate with RE&FM’s and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief)
Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses)
Requirements:
Graduation / professional qualification in Construction, Engineering or Architecture
A minimum of 8 years’ experience of delivering complex commercial fit-outs in corporate / international environment
Leadership - Ability to manage and influence a high performing team (in-location and virtual)
Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk
Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects
Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations
Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure
Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit
Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility
Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard
Ability to draft, analyse and select the most appropriate project procurement strategy
Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders
Passionate for office design and workplace strategy, well versed in current trends and innovations
Be able to work autonomously, in multiple locations, travelling internationally on a regular basis