Emea partner success manager Job at Microsoft Corporation (Multiple Locations)

Customer Success Manager, EMEA

Our Customer Success team works with Webflow’s most high-impact Enterprise custo...

Location

United Kingdom , London

Salary:

Not provided

Webflow

Expiration Date

Until further notice

Requirements

3+ years prior experience in Customer Success, Account Management, or a client-facing role in SaaS, digital experiences, or an agency environment
Experience managing a book of accounts where you balanced competing priorities, responded quickly to customer needs, and kept work moving
Solid organizational and project-management habits that help you stay prepared, document clearly, and follow through reliably

Job Responsibility

Build strong working relationships with your customers’ day-to-day teams and key stakeholders, becoming a reliable partner throughout their Webflow journey
Learn each customer’s goals and workflows so you can guide them toward meaningful wins with Webflow’s AI-native website experience platform
Support account strategy by helping customers adopt core features, implement best practices, and stay on track with their success plans
Partner closely with Account Executives and Solutions Engineers to deliver a smooth onboarding experience and drive ongoing adoption
Run customer check-ins and business reviews that highlight progress, unblock issues, and uncover opportunities for deeper engagement
Collaborate with the Account team to support strong renewal outcomes by keeping customer health signals visible and acting early on risks
Bring clear, organized customer insights back to the business to help improve our product, processes, and overall Enterprise experience

What we offer

Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company
Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums
Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions
Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired
Wellness for the whole you. Access to mental health resources, therapy and coaching
Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally
Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts
Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program

Fulltime

Senior Partner Success Manager

We’re looking for an experienced Senior Partner Success Manager to join our Part...

Location

Spain , Barcelona

Salary:

Not provided

Workato

Expiration Date

Until further notice

Requirements

Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years)
Strong Professional Services experience
Experience working with or within Partner organizations in an Enterprise SaaS environment
Technical experience/background: iPaaS / Enterprise Orchestration knowledge
Experience with hands-on software implementation, architecture design, or similar technical roles
Other experience: Consulting
Program design/rollout/change management
Department contributions
Data analysis & usage
Fluency in English required

Job Responsibility

Own a portfolio of Workato partners and drive them to achieve two primary goals: Scale & mature your partners’ Workato practice
Deliver consistently high-quality outcomes for our joint customers
Build strong relationships with key leaders within your Partner organizations
Act as a strategic advisor to your partners
Help partners win key deals
Monitor all projects led by your Partner
Ensure close alignment between your Partners and the account teams
Act as an internal expert & advocate for your Partners
Guide internal teams on Partner Success processes & ensure compliance
Support leadership with department building & other activities

What we offer

vibrant and dynamic work environment
multitude of benefits they can enjoy inside and outside of their work lives

Senior Partner Success Manager

We’re looking for an experienced Senior Partner Success Manager to join our Part...

Location

Bulgaria , Sofia

Salary:

Not provided

Workato

Expiration Date

Until further notice

Requirements

Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years)
Strong Professional Services experience
Experience working with or within Partner organizations in an Enterprise SaaS environment
Technical experience/background: iPaaS / Enterprise Orchestration knowledge
Consulting: Experience guiding others on best practices
Program design/rollout/change management: Experience building and launching new processes/programs
Department contributions: Track record of going above and beyond to contribute to department success & scale
Data analysis & usage: Experience collecting data, establishing & tracking metrics
Fluency in English required

Job Responsibility

Own a portfolio of Workato partners and drive them to achieve two primary goals: Scale & mature your partners’ Workato practice
Deliver consistently high-quality outcomes for our joint customers
Build strong relationships with key leaders within your Partner organizations
Act as a strategic advisor to your partners
Help partners win key deals
Monitor all projects led by your Partner
Act as an internal expert & advocate for your Partners
Guide internal teams on Partner Success processes & ensure compliance
Support leadership with department building & other activities
Support other Partners outside your core portfolio

What we offer

vibrant and dynamic work environment
multitude of benefits they can enjoy inside and outside of their work lives

Senior Customer Success Manager EMEA

As a Senior Customer Success Manager, you will build and nurture long-term relat...

Location

Spain , Barcelona

Salary:

Not provided

Bambuser

Expiration Date

Until further notice

Requirements

5+ years of experience in SaaS and/or eCommerce
3+ years in customer success or client strategy roles
Fluent in Italian, Spanish and English (speaking and writing)
Ability to manage senior-level stakeholders and build strong, strategic relationships
Expertise in creating and delivering data-driven presentations (e.g., QBRs) that demonstrate business impact
Strong problem-solving, analytical, and creative thinking skills
Proficiency with customer success platforms like Salesforce or similar CRMs
A collaborative, proactive approach to achieving client and team success

Job Responsibility

Acting as a strategic partner, offering insights and strategies tailored to clients’ video commerce and ecommerce goals and best practices
Developing detailed business plans with clear goals, timelines, and success metrics
Delivering impactful presentations, such as Quarterly Business Reviews (QBRs), to align objectives and demonstrate measurable results
Providing hands-on training to help clients maximize the value of Bambuser’s tools and solutions
Monitoring account health, addressing challenges proactively, and identifying growth opportunities
Collaborating with Sales during onboarding, renewals, and upselling to ensure a seamless client experience
Documenting key activities and insights in Salesforce to maintain a comprehensive view of account status
Contributing expertise to internal process improvements for onboarding, customer adoption, and overall client success strategies

Senior Regional Operations Manager, Merchant Success EMEA

Join the Restaurants Strategy & Operations team within Uber Eats EMEA to help sh...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Strong strategic thinking and problem-solving skills, with the ability to break down ambiguous business problems and drive structured solutions
Proven stakeholder management and communication skills, with experience partnering cross-functionally to influence outcomes
Comfort working with data to answer business questions, evaluate performance, and inform decisions independently

Job Responsibility

Set the strategy and drive execution of initiatives that help restaurants grow sustainably on Uber Eats
Partner closely with B2B Marketing, Sales, Account Management, Product, and Strategic Finance to shape and deliver cross-functional programs
Build dashboards and models, sourcing data independently to answer business questions, diagnose performance issues, size opportunities, and measure impact
Translate analysis into clear insights, recommendations, and action plans for stakeholders
Support the development of scalable playbooks, processes, and toolkits that enable consistent execution across EMEA
Keep restaurant needs at the center of decision-making, balancing growth, profitability, and long-term success

Manager, Customer Success - EMEA

Lead a team of growth Customer Success Managers to deliver successful onboarding...

Location

United Kingdom , London

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

5+ years of experience leading customer-facing teams, preferably in Customer Success or Account Management
A passion for team development, including the ability to define onboarding and ongoing enablement programs
Experience managing customers at scale with complex product requirements and multiple levels of stakeholders
A proven track record of establishing executive-level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
Strong critical thinking and clear communication skills
Demonstrate a history of making decisions using frameworks and backed by data
Thrive in a fast-paced environment and can effectively lead teams through change
Have a deep curiosity about emerging technologies and an enthusiasm for cybersecurity
A natural affinity for problem-solving, and an enthusiasm for making a large impact early on at a start-up
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Job Responsibility

Hire, mentor and develop a team of expert CSMs and a culture of customer centricity, high performance and accountability
Influence strategy and design of the customer success methodology, including implementation, adoption, customer value and risk management
Define strategies and coach your team to achieve KPIs, including revenue retention and customer health
Through coaching your team, drive adoption of effective portfolio prioritisation, success planning, risk management and expansion identification
Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and CSM skills
Partner closely with cross-functional teams, including revenue operations, product, marketing, sales, recruiting and more
Thrive in a fast-paced startup environment and contribute to transformational change

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events

Fulltime

Customer Success Manager II - EMEA

The Customer Success Manager role will play a critical part in the exciting grow...

Location

Ireland

Salary:

Not provided

Tines

Expiration Date

Until further notice

Requirements

5+ years of experience in a technical account management, customer success, or post-sales role at a technology company
Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other)
Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners
Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership
Knowledge of API's + how they function

Job Responsibility

Support the key phases of the customer journey: onboarding, adoption/value conversations, business reviews and renewal
Leading a first-class onboarding experience and ensuring customer use cases and requirements are met in the specified timeline
Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform
Coordinating onboarding and business reviews to evaluate performance, learn about the customers priorities, and locate new opportunities to promote expansion within existing and new teams
Partnering with internal resources to build account plans and align customer needs with use cases to increase platform usage
Proactively identify risks to the customer achieving their stated goals, and work with the CSM / PM teams to develop and drive a comprehensive risk mitigation plan
Identifying issues that impact customers and/or challenges in the business and are able to provide thought leadership in finding a customer solution or assist in co-development of process improvement, programs and/or assets
Developing and driving a renewal plan and delivering a strategic message to analysts, management, and executive stakeholders on the value of Tines and next steps for the account
Review account dashboards, metrics, log-ins, and use cases to determine the health of the customer
Manage a book of business by evaluating data indicators and health of accounts to drive renewals and expansion strategies

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Emea Partner Development Manager

The EMEA Partner Sales organization is made up from the best individuals in the ...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Strong background in business development or strategic account sales experience within enterprise software
Understand the GSI business model for those partners and can leverage their offerings to grow Splunk business
Experience with direct sales (hunter/carrier and exceeded quota) to large enterprises
Strong, verifiable track record of managing complex, revenue generating relationships
Track record of closing large multi-million-dollar Software transactions with GSIs
Proven experience of managing alliance relationships at the executive level
Experience in driving alliance partner relationships in a broad range of business activities - crafting joint solution offerings, marketing, training & certification and sales engagement
Capability to develop in-depth knowledge of a partner’s business, organizational structure, business processes and financial structure, using this to create an Alliance Business Plan
Excellent verbal and written communications skills
Standout colleague where you will work with consistent success in cross-functional organizational structures across EMEA and globally

Job Responsibility

Own and Drive the EMEA Business Plan
Lead and Manage Strategic Executive Engagement
Lead Joint Business and Sales Plans
Drive Complex Sales GTM Execution
Foster Marketing Collaboration and Drive Market Engagement
Develop and Own Strategic Growth Initiatives
Be the Change Agent
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Emea partner success manager

Job Description

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