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We're looking for a creative and proactive Communications & Social Associate to join our communications team in London. In this exciting role, you will play a pivotal role in developing our social media strategy and broader external communications across the EMEA region. Reporting to our European communications leadership, you'll build awareness and understanding for Navan and enhance audience engagement across channels.
Job Responsibility:
Create and execute Navan's social media strategy to build awareness for Navan, humanise audience engagement, and drive product consideration
Moderate and proactively engage with social media channels, interacting thoughtfully with customers, media, influencers, and general audiences
Monitor social performance analytics, interpreting insights clearly and providing recommendations for continuous improvement
Stay abreast of emerging trends, digital storytelling methods, new social media technologies, and platform developments
Work closely with the Communications team to proactively identify storytelling opportunities, support media outreach, and position Navan as a leader
Support the creation of written content such as press releases, blogs, briefing documents, executive articles, data-driven stories, opinion pieces, and other communication materials
Contribute to competitive tracking, monitoring media coverage, industry insights, and trends analysis
Help coordinate submissions for awards and speaking opportunities to build the visibility and thought leadership of our executives and brand
Requirements:
Approx. 2-4 years of relevant experience in communications, PR, or social media coordination roles, either in-house or in an agency
Ideally working with B2B technology, high-growth startups, or fintech/travel sectors
Bachelor's degree in Marketing, Communications, Journalism, Media Studies, or equivalent professional experience
Strong writing and editing skills
Familiarity and hands-on experience with digital and social platforms, scheduling tools (e.g., Sprinklr, Hootsuite), and basic performance analytics tools
Highly organized and proactive multitasker
Comfort with analyzing data and reporting outcomes clearly
Looking to work on a global team and learn across communications domains
What we offer:
Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs