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We have an exciting opportunity to join our Group Customer & Marketing Team as an Email Marketing Executive. This is a hands-on CRM role where you’ll deliver day-to-day email campaigns while supporting wider strategic initiatives that enhance customer journeys and drive performance. You’ll work closely with teams across the business, bringing confidence, curiosity, and attention to detail to every campaign.
Job Responsibility:
Deliver email campaigns in a fast-paced, agile environment with accuracy and attention to detail
Manage daily email activations in Adobe Campaign, with future involvement in Bloomreach migration and adoption
Work collaboratively with internal teams and stakeholders, communicating confidently and clearly
Apply HTML and other coding languages (JavaScript, Jinja) to troubleshoot and personalise emails
Analyse campaign performance, identify trends, and recommend optimisations and best practices
Ensure robust QA processes and accurate tracking parameters across all campaigns
Provide real-time reporting and insights to stakeholders, including senior leaders
Partner with Creative Studio to shape briefs using data-led recommendations and email best practice
Contribute ideas and input to strategic initiatives, with opportunities to lead smaller projects
Prioritise effectively and manage stakeholder communication proactively, not just via email, but through calls and face-to-face conversations
Stay up to date with email marketing trends and share knowledge across teams
Requirements:
Marketing experience with a strong foundation in email campaign delivery
Confidence engaging with stakeholders and working cross-functionally
Awareness of email marketing best practices and CRM principles
Experience with Bloomreach or similar ESP/CDP platforms is highly desirable
Strong analytical skills with the ability to interpret data and optimise performance
HTML/JavaScript knowledge required
Jinja desirable
Excellent written communication skills
High attention to detail, strong organisation, and the ability to manage multiple priorities
Proactive communicator who builds relationships beyond email, through calls and in-person conversations
Degree in marketing/business or equivalent experience
Nice to have:
Experience with Bloomreach or similar ESP/CDP platforms
Jinja knowledge
What we offer:
Competitive salary
Automatic enrolment in 'Owning It Together' Colleague Share Scheme
Free RAC Breakdown Service from day one
Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
25 days annual leave plus bank holidays
Paid family leave
Flexible schedules
Practical resources to help navigate personal commitments
Pension scheme with up to 6.5% matched contributions
Life assurance cover up to 4x salary (10x optional with flex benefits)
24/7 confidential support service available to you and household members aged 16+
Access Orange Savings exclusive discount portal
After passing probation, automatically join our Colleague Share Scheme