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Advocate Group Logo Advocate Group · -

Email Marketing & CRM Assistant

United Kingdom, Harwell 25000.00 - 29000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

Do you enjoy building emails that people actually want to open? Are you curious about how brands turn data into personalised customer experiences? Want to play a key role in driving engagement, retention, and growth for a premium ecommerce business? We’re looking for an Email Marketing & CRM Assistant to join a fast-growing ecommerce team. This is a brilliant opportunity for someone who enjoys both the creative and analytical side of marketing, and wants to develop within CRM, lifecycle, and digital performance. If you’re passionate about ecommerce, customer journeys, and using data to drive results, this is your chance to be part of a high-performing digital team.

Job Responsibility

  • Supporting the planning, build, and deployment of email marketing campaigns
  • Creating and maintaining email templates aligned to best practice
  • Running A/B tests to optimise open rates, click-through rates, and conversions
  • Supporting CRM activity including segmentation, personalisation, and targeting
  • Assisting with automated flows, triggered campaigns, and customer journeys
  • Supporting initiatives to grow the email database and membership base
  • Analysing campaign performance and identifying opportunities for improvement
  • Working closely with customer services to support satisfaction and retention
  • Maintaining the ecommerce marketing calendar and campaign plans
  • Supporting website updates, promotions, and campaign execution
  • Collaborating with internal teams, developers, and external agencies

Requirements

  • 1–2 years’ experience in email marketing, CRM, or digital marketing
  • Experience building and deploying email campaigns (e.g. Klaviyo or similar)
  • Understanding of customer segmentation, lifecycle, or retention marketing
  • Analytical mindset with the ability to interpret campaign performance
  • Highly organised with strong attention to detail
  • Comfortable managing multiple tasks and deadlines
  • Strong communication and teamwork skills
  • Proactive, hands-on, and eager to learn
  • Passion for ecommerce and digital marketing

What we offer

  • Benefits
  • Bonus
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