Email & CRM Specialist, Office Angels

Office Angels

Location:
United Kingdom, Guildford

Category:
-

Contract Type:
Employment contract

Salary:

35000.00 - 40000.00 GBP / Year

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Job Description:

Join our team as an Email & CRM Specialist to drive engagement and conversions through data-driven strategies in a thriving eCommerce environment. Work closely with the Brand Director and Marketing Executive to develop and optimize email campaigns and CRM initiatives.

Job Responsibility:

Develop and execute engaging email marketing campaigns
Oversee and optimize CRM system for accurate segmentation, personalization, and automation
Analyse and report on email and CRM performance
Implement innovative strategies for customer retention and loyalty
Create and maintain automated workflows and nurturing campaigns
Collaborate with marketing team members on SEO and affiliate projects
Ensure all email copy aligns with brand tone and messaging

Requirements:

3+ years of experience in email marketing or CRM roles
Experience within an eCommerce context
Detail-oriented with exceptional organisational and project management skills
Ability to work effectively both independently and as part of a small team
Clear and effective communication skills
Ability to manage multiple campaigns and deadlines under pressure
Hands-on experience with Klaviyo and Mailchimp

What we offer:

20 days of holiday plus 8 bank holidays annually
Extra day off for birthday
Two additional holiday days between Christmas and New Year
One paid volunteering day
Flexible working hours
Monthly team socials
Hybrid working arrangement
Pension scheme with government Nest plan

Additional Information:

Job Posted:
September 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Email & CRM Specialist