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Email & CRM Specialist

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Office Angels

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Location:
United Kingdom , Guildford

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Category:
-

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Contract Type:
Employment contract

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Salary:

35000.00 - 40000.00 GBP / Year

Job Description:

Join our team as an Email & CRM Specialist to drive engagement and conversions through data-driven strategies in a thriving eCommerce environment. Work closely with the Brand Director and Marketing Executive to develop and optimize email campaigns and CRM initiatives.

Job Responsibility:

  • Develop and execute engaging email marketing campaigns
  • Oversee and optimize CRM system for accurate segmentation, personalization, and automation
  • Analyse and report on email and CRM performance
  • Implement innovative strategies for customer retention and loyalty
  • Create and maintain automated workflows and nurturing campaigns
  • Collaborate with marketing team members on SEO and affiliate projects
  • Ensure all email copy aligns with brand tone and messaging

Requirements:

  • 3+ years of experience in email marketing or CRM roles
  • Experience within an eCommerce context
  • Detail-oriented with exceptional organisational and project management skills
  • Ability to work effectively both independently and as part of a small team
  • Clear and effective communication skills
  • Ability to manage multiple campaigns and deadlines under pressure
  • Hands-on experience with Klaviyo and Mailchimp
What we offer:
  • 20 days of holiday plus 8 bank holidays annually
  • Extra day off for birthday
  • Two additional holiday days between Christmas and New Year
  • One paid volunteering day
  • Flexible working hours
  • Monthly team socials
  • Hybrid working arrangement
  • Pension scheme with government Nest plan

Additional Information:

Job Posted:
September 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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