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The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services
Perform product demonstrations with guests to drive sales and the guest service experience
Support the execution of in-store events, promotions and marketing initiatives
Take the initiative to stay informed regarding new and existing industry trends, products, and services
Maintain prompt, regular attendance
Develop guest relationships through consultations and appropriate retail and service recommendations
Serve all guests, including walk-in guests, in a timely and efficient manner
Develop a partnership with skin therapists and the retail team
Establish professional peer and brand partner relationships
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app
Attend mandatory trainings and meetings
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
Follow all safety, sanitation, and infection control procedures
Follow established service protocols
Utilize appropriate booking and clientele systems to book guests for return services and for events
Communicate any supply needs to the Experience Manager
Maintain outstanding store operational standards
Adhere to the Ulta Beauty dress code
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements:
Cosmetology license
Previous relevant work experience is required
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories
Proficiency with use of equipment and chemicals needed to perform technical work
Proficiency to demonstrate, recommend and sell pro hair care and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships, and build clientele
What we offer:
Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests
Part-time positions are eligible for dental, vision, life, and disability benefits
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