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Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation.
Job Responsibility
Engage with guests, consult with them on their hair care needs and recommend products and services
Deliver quality professional services with an emphasis on the guest's total look
Support the Experience Manager (EM) and Assistant Services Manager (ASM)
Focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards)
Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services
Perform product demonstrations with guests to drive sales and the guest service experience
Support the execution of in-store events, promotions and marketing initiatives
Take the initiative to stay informed regarding new and existing industry trends, products, and services
Maintain prompt, regular attendance
Develop guest relationships through consultations and appropriate retail and service recommendations
Serve all guests, including walk-in guests, in a timely and efficient manner
Develop a partnership with skin therapists and the retail team
Establish professional peer and brand partner relationships
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests
Attend mandatory trainings and meetings
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards
Follow all safety, sanitation, and infection control procedures
Follow established service protocols
Utilize appropriate booking and clientele systems
Communicate any supply needs to the Experience Manager
Maintain outstanding store operational standards, including cleanliness
Adhere to the Ulta Beauty dress code
Protect company assets by following loss prevention best practices
Execute other operational tasks as directed
Requirements
Cosmetology license
Previous relevant work experience is required
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories
Proficiency with use of equipment and chemicals needed to perform technical work
Proficiency to demonstrate, recommend and sell pro hair care and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships, and build clientele