Elevated Customer Service Representative Job at MMC Group LP (Corpus Christi)

Customer Service Representative

We are looking for a Customer Service Representative to join a team in Coppell, ...

Location

United States , Coppell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service or call center support, preferably in an order management environment
Ability to handle inbound calls professionally while delivering accurate and timely information to customers
Strong data entry skills with a high level of accuracy and attention to detail
Experience using email correspondence and standard Microsoft Office tools, including Excel and Word
Comfortable managing both customer communication and order entry responsibilities in a fast-paced setting
Strong problem-solving skills with the ability to coordinate across departments to resolve service issues
Reliable attendance and the ability to meet performance expectations related to quality, responsiveness, and schedule adherence

Job Responsibility

Manage inbound customer interactions by phone and email, providing clear updates on orders, pricing, returns, product availability, and backordered items
Enter and process customer orders with close attention to accuracy, timing, and documentation requirements
Record customer communications, actions taken, and follow-up details thoroughly to maintain complete and reliable account information
Partner with warehouse and internal support teams to address special requests, urgent shipments, order changes, and delivery discrepancies
Coordinate directly with clients on allocation matters and the release of backordered products
Monitor personal performance against service expectations such as schedule adherence, call quality, attendance, and efficiency metrics
Identify sensitive or complex customer concerns and elevate them to the appropriate management contact in a thorough manner
Support additional service and administrative tasks as needed to help the team meet daily operational goals

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Customer Service Representative I

We are looking for a HYBRID Customer Service Representative I to support custome...

Location

United States , King of Prussia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree, or a high school diploma combined with at least 2 years of strong customer service experience
Excellent written and verbal communication skills with a detail-oriented and customer-focused approach
Demonstrated ability to work independently, stay organized, and solve problems proactively
Proficiency with Microsoft Word, Excel, and Outlook in a business environment
Ability to work on a hybrid schedule in the King of Prussia, Pennsylvania office three days per week
Experience collaborating with cross-functional stakeholders in areas such as operations, logistics, finance, or sales
Familiarity with chemistry, life sciences, or similar technical environments is preferred
Experience using ERP platforms such as SAP is preferred

Job Responsibility

Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage
Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion
Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed
Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary
Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters
Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process
Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions

What we offer

medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Customer Service Representative I

We are looking for a HYBRID Customer Service Representative I to support custome...

Location

United States , King of Prussia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree, or a high school diploma combined with at least 2 years of strong customer service experience
Excellent written and verbal communication skills with a detail-oriented and customer-focused approach
Demonstrated ability to work independently, stay organized, and solve problems proactively
Proficiency with Microsoft Word, Excel, and Outlook in a business environment
Ability to work on a hybrid schedule in the King of Prussia, Pennsylvania office three days per week
Experience collaborating with cross-functional stakeholders in areas such as operations, logistics, finance, or sales

Job Responsibility

Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage
Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion
Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed
Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary
Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters
Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process
Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support credit union mem...

Location

United States , Illinois

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in inbound customer service, call center support, or a similar high-volume service environment
Strong verbal communication skills with the ability to explain information clearly and professionally
Demonstrated patience, empathy, and a customer-focused mindset when assisting members with varying needs
Comfortable using multiple computer screens and learning several software systems at the same time
Reliable attendance and consistent punctuality in a team setting that depends on schedule adherence
Ability to manage competing tasks efficiently while maintaining accuracy and attention to detail
Experience in banking, financial services, or a credit union setting is preferred

Job Responsibility

Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries
Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone
Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication
Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks
Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution
Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels
Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness
Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

As a leading destination for modern furniture, lighting, and décor, 2Modern is h...

Location

United States

Salary:

Not provided

RemotivateJobs

Expiration Date

Until further notice

Requirements

Experience in luxury retail, hospitality, or concierge environments with elevated service standards
Demonstrated experience in e-commerce customer service, ideally in a drop-ship or multi-vendor environment
Comfort navigating Zendesk, Shopify, or comparable platforms
A naturally elevated communication style, writing warmly and precisely
Sound judgment to manage situations requiring flexibility within policy
Ability to handle multiple open issues simultaneously without losing track
A problem-solving orientation, focusing on resolutions
Genuine interest in design, home furnishings, or the trade and design industry

Job Responsibility

Be the primary point of contact for 2Modern customers across the full post-purchase experience: order status, delivery coordination, returns, damages, vendor follow-up, and everything in between
Provide service comparable to luxury retail and hospitality environments with considered, anticipatory, and personally attentive customer service
Work within Zendesk, coordinate with logistics and operations teams, and exercise sound judgment to resolve issues
Communicate with customers across email, phone, and chat in a warm, precise, and unflustered tone
Conduct order research, shipment tracking, and delivery follow-up with proactive communication
Handle damage claims, return authorizations, and order cancellations accurately and efficiently
Maintain clear documentation and ticket management in Zendesk so every customer feels personally remembered

Fulltime

Customer Service Representative III

We are looking for a Customer Service Representative III to support appraisal re...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in residential real estate, appraisal review, property valuation, or a closely related field
Familiarity with the Baltimore real estate market and the ability to assess comparable sales data effectively
Working knowledge of residential appraisals, valuation methods, and comparative market analysis
Understanding of Fair Housing principles and applicable compliance considerations
Ability to recognize issues that warrant escalation and exercise sound judgment during file review
Strong written and verbal communication skills with attention to documentation accuracy
Proficiency in organizing case information, managing multiple reviews, and meeting deadlines

Job Responsibility

Examine incoming residential appraisal reports and assess whether the analysis and supporting market data appear reasonable and complete
Review comparable property information within the Baltimore, Maryland market to help determine when an appraisal can be processed and when it should be elevated for specialist review
Identify appraisal files that meet defined escalation criteria and route those cases to the appropriate city appraiser for further evaluation
Apply knowledge of residential real estate practices and comparative market analysis to support sound, well-documented decisions
Maintain clear records of appraisal review outcomes, supporting observations, and escalation decisions
Communicate with internal stakeholders regarding appraisal status, documentation needs, and review findings in a thorough and organized manner
Support consistent handling of appraisal submissions while observing fair housing requirements and related regulatory expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent organization skills

Job Responsibility

Empower Transactional Success: ensuring smooth order entry and maintaining its quality
Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

Customer Service Banking Representative

This role provides real-time phone support to Retail banking colleagues, offerin...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
3 or more years of customer service experience
Experience within the Customer Solution Center or Retail Banking environment
Associate’s degree preferred
Working knowledge of transferable systems such as Argo Teller, account opening requirements, ATM support, CD/IRA regulations, and Lending Policies
Supervisory or leadership experience is a plus
Proven ability to resolve complex customer service issues with professionalism and empathy
Strong written and verbal communication skills
Collaborative team player with a passion for delivering “Simply the Best” service
Proficiency in PC and internet-based applications

Job Responsibility

Provide inbound phone support to Huntington Retail banking colleagues, resolving inquiries related to policies, procedures, systems, and customer service scenarios
Deliver coaching and guidance to colleagues to promote best practices and elevate customer experience
Resolve complex customer issues through completion, ensuring adherence to service level agreements
Support overflow call volume from other Lines of Business (e.g., Business Banking, Wealth Management, Lending), applying cross-functional knowledge and CSC resources
Identify and recommend process improvements to enhance internal workflows and external customer service
Maintain accurate documentation of interactions and resolutions in CSC systems
Participate in team huddles, calibration sessions, and ongoing training to stay current on updates and initiatives
Perform other duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Elevated Customer Service Representative

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