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To provide applications support and solutions to customers and colleagues to meet customer requirements for electronic / electro-hydraulic systems globally. Further to provide comprehensive technical advice and expertise to both HydraForce Customers and HydraForce Internal Departments, liaising with field based Sales personnel and internal departments to ensure the effective provision of information and advice to meet customer needs.
Job Responsibility:
Provide applications support and solutions to customers and colleagues to meet customer requirements for electronic / electro-hydraulic systems globally
Provide comprehensive technical advice and expertise to both HydraForce Customers and HydraForce Internal Departments
Liaise with field based Sales personnel and internal departments to ensure the effective provision of information and advice to meet customer needs
Review, advise and process system requests (including those for new/modified products) from the field and support sales at customers to initiate new (electronic) projects
Review and process requests for hardware adaptations or development, as well as providing technical expertise and advice
Provide product and systems recommendations on a timely basis in accordance with customer needs and requirements
Integrate electro-hydraulic control systems with OEM specific electronic architecture
Create statement of work in early project phase, to be used for (budgetary) development cost calculation
Develop project specific documentation to fullfil customer requirements, but also against internal guidelines, incl. fulfilling necessary standards
Develop application specific software and provide field support when required for the initial test and optimization of systems and components
Provide field support when required for system commissioning
Liaise with Sales, Customers and other personnel to report activities and progress
Involved in creating market surveys for special markets or application solutions, providing feedback and recommendations based on gathered data
In field data-acquisition (e. g. PEAK PCAN-Explorer) incl. data-analysis and conclusion
Assist customer in hands-on trouble shooting when required to identify and resolve issues
Liaise with other internal departments, customers and other personnel (e.g. suppliers) to coordinate activities and project progress
Work with Sales, Applications Engineers, customers and other relevant personnel to coordinate projects to meet customer requirements
Involvement in university cooperations / projects
Support (application and solution) trainings for internal or external ‘customers’ or customer Tech Days on request
Liaise with international CH and Bosch Rexroth colleagues where required in the further development of personal expertise and knowledge
Provide support at exhibitions where required
Requirements:
MEng in Electrical Engineering from an accredited university
Proven experience in application of hydraulic & electronic systems in the mobile equipment market
Significant experience with C, C++, Matlab Simulink, CoDeSys
Deep knowledge in functional safety standards required for mobile machines (EU Machinery Directive, DIN EN ISO 13849, DIN EN ISO 25119, etc.)
Strong working knowledge of electronics and field bus systems essential
Good technical ability in hydraulic valves and systems
Strong working knowledge of electro-hydraulic systems related to mobile equipment
Previous exposure to or experience in a sales environment
Computer literate, with sound knowledge of Microsoft packages and experienced in use of MRP systems