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Electronic Monitoring Officer

Australia, Darwin 70000.00 - 78000.00 AUD / Year · Job Posted June 02, 2026
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Job Description

As an Electronic Monitoring Officer, you will play a crucial role in ensuring the safety of the community by actively monitoring low to high-risk offenders. This position requires close collaboration with government agencies, proactive monitoring, and real-time responses to ensure the conditions of offenders' orders are met.

Job Responsibility

  • Conduct continuous electronic monitoring of offenders, responding to customer inquiries and alerts promptly
  • Provide factual and timely data entry into the System, maintaining accurate records
  • Extract and analyze information from various sources and stakeholders
  • Treat offenders with respect, ensuring their conditions are monitored and reported to relevant stakeholders
  • Respond to alerts in accordance with the client’s Standard Operating Procedures
  • Ensure the regular monitoring of inclusion and exclusion zones for offenders
  • Assist in on-the-job training for team members
  • Coordinate, monitor, and record offender activities using verbal or computer-based communication systems within a monitoring center

Requirements

  • 2 years' experience in customer service and/or data analytics
  • High level of availability to work 24/7 shifts on a full-time
  • Intermediate-Advanced computer skills in Microsoft platforms
  • Resilience for monitoring offenders and high-level interpersonal skills
  • Strong communication skills, both verbal and written
  • Satisfactorly pass a (P800) Police Check
  • Satisfactorily pass any additional security check requirements from the Northern Territory Government if requested
  • Full working rights for working in Australia

What we offer

  • Great work life balance
  • Full Time opportunity
  • 70-78k yearly salary + super

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