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Robert Half Logo Robert Half · IT - Administration

Electronic Medical Records (EMR/EHR) Administration Support Specialist

United States, Woodbury Employment contract · Job Posted March 25, 2025

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Job Description

Robert Half has a client in the medical field hiring for a permanent Electronic Medical Records (EMR/EHR) Administration Support Specialist. In this role you would work on a 2 person team supporting end users at clinics around the Twin Cities on any tier 1 to 3 issues. Daily support can range from basic navigation/functionality questions for new hires to detailed and unique situations that require research to resolve. This is a small team so you'll be able to work on a wide variety of technical issues and along with partnering directly on the support and maintenance of the EMR system through patching and maintenance windows.

Job Responsibility

  • Provide consultation, configuration, testing, support, and training for clinical technology applications to enhance workflow efficiency and patient care
  • Develop a deep understanding of user workflows and assigned systems, and recommend improvements to optimize utilization
  • Lead system upgrades, ensuring they are carried out through accurate configuration, rigorous testing, and comprehensive training
  • Manage resources across various projects, ensuring any issues are addressed promptly and escalated where necessary
  • Collaborate in the creation of training materials and documentation, and facilitate communication between IT and operations departments
  • Participate in committees and system evaluations to address clinical computing needs
  • Continually develop your skills and knowledge in organization-specific clinical technologies

Requirements

  • A minimum of 5 years of experience in a Clinical Informatics role or similar within the Healthcare/NHS industry
  • Previous EMR/EHR administration experience required, exact brand/product is unimportant

Nice to have

  • Expertise in a variety of technologies such as Cisco, Citrix, Cloud, Dell, Firewall, and Backup technologies
  • Active Directory and Computer Hardware
  • Knowledge of AB Testing and Cluster Analysis

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
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