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Electronic Gaming Host

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

29850.00 GBP / Year

Job Description:

We are looking for an Electronic Gaming Host to maintain overall efficiency and operation of the Electronic Dept, maintaining the highest standard of efficiency and security in accordance with the policies and procedures of the company.

Job Responsibility:

  • Make regular Inspections for Tampering, Repairs and Maintenance of all Gaming Electronic Units
  • Greet and engage guests in the electronic gaming area, providing friendly and professional service
  • Assist guests with machine operation, game selection, ticketing, and payouts as needed
  • Monitor gaming areas to ensure compliance with gambling regulations, venue policies, and safer gaming standards
  • Promote Metropolitan Loyalty programme and encourage guest enrolment and participation
  • Respond to guest inquiries, complaints, and technical issues promptly, escalating to supervisors or technicians when required
  • Maintain accurate records of guest interactions, promotions, and payouts
  • Support promotional events, tournaments, and special activities on the gaming floor
  • Ensure all machines and areas are clean and operational
  • Stay up to date on current games, features, and venue promotions to provide informed assistance to guests
  • Collaborate with the technical and security teams to report malfunctions or suspicious activity
  • Follow all gaming regulations, casino policies, and safer gaming procedures
  • Immediately report any concerns regarding the security of the games
  • Report all incidents regarded as suspicious as defined by the AML training
  • Carry out maintenance of gaming machines/equipment

Requirements:

  • Aged 18 or above
  • Right to work in the UK
  • Flexible scheduling for nights, evenings, weekends, and shifts in a 24/7 trading week
  • Ability to spend a large portion of the shift on feet working directly with the public
What we offer:
  • 50% off food and beverages in all our UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Employee assistance program: A confidential helpline providing 24/7 advice and counselling
  • Cycle to work scheme

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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