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Electronic Flight Bag Administrator

United Kingdom, London Employment contract · Job Posted July 03, 2026
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Job Description

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Electronic Flight Bag Administrator. Based within Flight Operations at our Waterside head office, being a member of the EFB team provides a unique opportunity to be at the forefront of delivering cutting edge technology, used on a daily basis by our Flight Crew. As an EFB administrator you’ll have responsibility for the day to day management of a diverse range of EFB systems across the British Airways fleet. You will have the opportunity to influence the future direction of EFB development as well as ensuring that current solutions remain compliant with the applicable regulations. As the primary point of contact for EFB issues you will play a key role in ensuring our flight crew are equipped with the right tools to enable a safe and efficient operation.

Job Responsibility

  • Day to day management of a diverse range of EFB systems across the British Airways fleet
  • Influencing the future direction of EFB development
  • Ensuring that current solutions remain compliant with the applicable regulations
  • Acting as the primary point of contact for EFB issues
  • Ensuring our flight crew are equipped with the right tools to enable a safe and efficient operation
  • Responsible for the safe, secure and efficient operation of portable and installed EFB's across the British Airways fleet
  • Ensuring effective day‑to‑day management, ongoing improvement and development
  • Production of accurate, detailed documentation and a high level of attention to detail to maintain compliance with regulatory requirements
  • Working closely with a range of internal and external stakeholders, including IT, Engineering, the CAA, and system vendors
  • Maintaining direct engagement with flight crew

Requirements

  • Creativity, curiosity, and an expanding breadth of knowledge regarding aviation and Flight Operations
  • Experience of working in an operational environment
  • Awareness of the significance of the role in a safety-critical and operational context
  • Proficient in use of Microsoft Excel for reporting and data manipulation
  • Highly proficient in the use of Microsoft Word
  • Experienced in the use of Adobe Acrobat and PDF manipulation
  • Familiar with Mobile Device Management software (Jamf preferred)
  • Strong IT skills including knowledge of Windows and iOS/iPadOS
  • Excellent knowledge of Microsoft Office 365 applications including Power Platform
  • Educated to degree level or equivalent or have significant relevant airline operational experience
  • Thorough knowledge of relevant regulations, particularly UK Air Ops
  • Has knowledge and experience of administrating an EFB solution
  • Must be eligible to hold a UK airside pass
  • Must be eligible to hold a UK airside driving permit

Nice to have

Jamf 100 or above certification

What we offer

  • Brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights
  • Up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family
  • Chance to take on new challenges and move forward

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