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This role is accountable for: Responsible for configuring and maintaining PepsiCo customer Electronic Data Interchange (EDI) profiles. Conduct data analysis to identify trends and drive process improvements. Partner with customers, IT, national account teams, and field sales to optimize systems and processes, resolve recurring issues, and promote best practices. Provide project support and contribute to cross-functional initiatives as needed.
Job Responsibility:
Responsible for configuring and maintaining PepsiCo customer Electronic Data Interchange (EDI) profiles
Conduct data analysis to identify trends and drive process improvements
Partner with customers, IT, national account teams, and field sales to optimize systems and processes, resolve recurring issues, and promote best practices
Provide project support and contribute to cross-functional initiatives as needed
Coordinate EDI onboarding and billing requirements with customers and internal teams
Analyze and advise PepsiCo customers and Sales/Finance on EDI specifications and billing requirements
Communicate regularly with peers, managers, third parties, and stakeholders to establish new EDI billing processes (standard and custom)
Escalate obstacles and recommend alternative solutions
Partner with PepsiCo IT to design customer-specific solutions and ensure timely implementation and testing
Provide consultation, make decisions, and execute actions throughout the project lifecycle
Remediate EDI exceptions and identify root causes across trading partners
Monitor EDI billing to ensure compliance with transmission protocols and timely payment
Address billing changes due to customer requirements or platform updates
Investigate root causes of EDI exceptions
Troubleshoot and resolve EDI billing issues
retransmit corrected files for processing
Edit or remove invoice line items causing rejections
Manage large-scale invoice corrections to ensure successful customer uploads
Maintain system functionality, controls, and reconciliation with legacy systems
Participate in UAT and system testing for patches and upgrades on vendor-hosted platforms
Provide senior managers with EDI performance metrics
Ensure CFRs have visibility into EDI issues for strategic accounts
Maintain centralized storage of all EDI reporting for team access
Requirements:
5+ years of experience in Electronic Data Interchange (EDI)
Exceptional written and verbal communication skills, with the ability to clearly convey complex information
Intermediate Excel proficiency and strong analytical capabilities
Proactive in resolving issues, with a focus on continuous improvement
High sense of urgency and a strong drive to deliver results
Strategic thinker with proven problem-solving and decision-making skills
Solid basic accounting knowledge and experience (invoices, debit and credit, pricing, etc.)
Familiarity with SAP or similar ERP tool
Experience leading and supporting initiatives
Collaborative team player, effective in cross-functional environments
What we offer:
Competitive compensation and comprehensive benefits designed to fit your unique needs
A dynamic and inclusive culture that promotes you to bring your whole-self to work
Inspiring positive change for people and the planet with sustainability goals
A supportive team that will encourage your professional growth and development