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In this vital role you will work with a cross functional team of Clinical representatives to support the design, implementation and maintenance of outsourced eCOA systems to support clinical trials. The individual within this role will provide technical oversight to ensure that the study specific eCOA systems adheres to the study protocol, industry regulations / best practices as well as company policies, procedures and guidelines. Amgen eCOA Technical Specialists work with internal stakeholders and eCOA vendors to support the eCOA system delivery, maintenance and provide subject matter expertise for projects related to eCOA deployments.
Job Responsibility:
Accountable for quality delivery and competencies within the eCOA service area
Oversee study level system requirements meetings with eCOA vendors and internal stakeholders
Assist in the design and development of study specific technical documents
Support the internal team in managing project related timelines and associated activities
Partner with data management (DM) to define the requirements for data transfers
Work with external resources to manage the creation and execution of user acceptance tests
Identify and track study-related technical issues to resolution
Provide a supportive framework for continuous process and quality improvements
Requirements:
Doctorate degree
Master’s degree and 2 years of clinical experience
Bachelor’s degree and 4 years of clinical experience
Associate’s degree and 8 years of clinical experience
High school diploma / GED and 10 years of clinical experience
Nice to have:
Bachelor’s Degree in life science, computer science, engineering, business or related discipline
Experience in clinical development
Experience implementing clinical systems, such as CTMS, EDC, IVRS, ePRO or other related technology in the pharmaceutical/biotechnology industry
Knowledgeable in Good Clinical Practices, and FDA regulations necessary
Project management and technical expertise, attention to detail, and excellent documentation and communication skills
PMP
Previous vendor management experience
Excellent time management and organization skills
Have sound problem resolution, judgment, and decision-making abilities
Be able to work well in a team-based environment with minimal supervision
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible