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There’s a permanent opportunity for you here as an Engineering Shift Lead to join one of our flagship retail sites in Central London, Oxford Street
Job Responsibility:
Assist the Site Manager in with the “day to day” running of the contract
Supervise client property portfolios to the required output and quality standards
Plan and organise all work associated of both planned and reactive works for direct workforce in conjunction with the helpdesk teams
Act as a responsible point of contact for the Client representatives for resolving any queries of a technical or performance nature
Liaise on a regular basis with the Client representatives to ensure that all works – PPM and Reactive are being carried out in a satisfactory manner and within the requirements of the contract and without disruption
Supervise a team of multi-skilled staff and nominated sub-contractors to ensure satisfactory completion of the contract
Responsible for the planning and organisation of the PPM and reactive completion following Defined SLA and emergencies
Conduct regular work assessments, review mechanisms and continuous improvement opportunities in order to encourage “team working” and “job fulfilment” as practically as possible
Responsible for the management of the PPM routines, the attendances to faults and repair processes, the compliance with all Health & Safety issues by the use of directly employed multi-disciplined resident and mobile specialist service technicians and subcontracted specialist in order to meet and exceed the predetermined service expectations contained within the Contract Specification
Meet regularly with the Site Manager and Client representatives to review the level of service delivery, to identify areas of continuous improvement opportunity and to resolve all issues that have escalated beyond the first line of his management responsibility
Responsible for the QHSE standards for the team and properties as per Dalkia specified processes
Requirements:
NVQ Level 3 Electrical or equivalent
18th Edition
What we offer:
Additional earnings available through overtime – if wanted
23 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year – you will also get an additional day off for your birthday
Pension with matched contributions between 6-8%
Life Assurance
Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
Access to wellbeing programmes
Company Sick Pay
Employee recognition programmes which reward exceptional achievements
Employee Referral bonus with generous bonuses for ‘referring a friend’
The opportunity to use one working day per year volunteering to help the local community
Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters
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