Electrical Service Manager Job at Work With Your Handz (Lansdowne)

Job Description

The Electrical Service Manager will be a key leader in our growing electrical division, responsible for managing a team of electricians, driving revenue, and ensuring exceptional service delivery. This role requires a hands-on manager with significant electrical experience who can provide technical support to the team and maintain high standards of accountability. The ideal candidate will be a sales-driven, metric-focused individual eager to contribute to the strategic growth of the department.

Job Responsibility

Manage a team of approximately five electricians
Oversee and be accountable for the electrical department’s performance, including revenue generation, profitability, and key performance indicators (KPIs)
Provide technical support and guidance to electricians in the field, reducing the need for upper management intervention
Ensure technicians accurately and thoroughly document job details, including equipment ages and relevant information, into the CRM for strategic targeting of older systems
Drive initiatives for service calls, maintenance, and upsells, focusing on “chasing big tickets.”
Implement and enforce accountability measures to ensure technicians adhere to company policies and performance standards
Maintain a firm but fair leadership style, fostering a productive team environment without blurring professional boundaries
Contribute to a culture of continuous improvement and growth within the electrical department

Requirements

At least 5 years of hands-on electrical experience
Proven experience managing people and teams (5+ direct reports)
A revenue-driven leader with demonstrated KPI accountability
Experience in residential electrical service environments
Demonstrated ability to hold technicians accountable for performance and documentation
Comfortable driving revenue while protecting job margins
Understanding of KPIs and how to effectively utilize them to drive performance
Growth-oriented mindset, with a desire to expand and develop the department

Nice to have

Familiarity with CRM-driven service environments
Experience scaling teams and adding headcount
Familiarity with Service Titan
Proficiency in Google Sheets or Excel
Experience with Google-based systems

What we offer

100% company-paid healthcare for the employee (including dental and vision)
401K with a 4% company match
12 days of accrued Paid Time Off (PTO) and 6 holidays
Company vehicle and gas card
Company shirts, uniforms, and a boot allowance
Access to an on-site employee gym
Opportunity to be part of a growing company with a strong culture and inspiring origins

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Electrical Service Manager

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