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Electrical Production Technician (Returns)

United Kingdom, Cowes Employment contract 35000.00 GBP / Year · Job Posted April 23, 2026
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Job Description

As an Electrical Production Technician, also focusing on Customer Returns, you will manage the full lifecycle of customer product returns—from analysis, repair and testing through to completion—ensuring great outcomes for cost, quality and customer satisfaction. You’ll also use your technical skills as a Technician to assemble, test, and troubleshoot load-monitoring solutions for our global customer base.

Job Responsibility

  • Co-ordinate customer returns, including analysis, repair and testing schedules, maintaining progress tracking using Trello
  • Work closely with production teams to plan resource requirements and return milestones
  • Report internally on Customer Returns performance
  • Assemble marine load monitoring equipment and ensure the equipment works to specification
  • Interpret engineering drawings and specifications
  • Carry out test procedures and diagnose/repair faulty products
  • Support continuous development and improvement of engineering solutions
  • Assist with office tasks, including supporting sales activities

Requirements

  • Experience in an engineering or manufacturing environment
  • Strong organisational skills with high attention to detail
  • Clear, precise communication skills
  • Excellent written and numerical skills
  • Good general office computer skills
  • Ability to prioritise activities in a busy, pressured environment
  • Ability to manage your own time and workload efficiently
  • Knowledge of assembly and testing of electronic measurement systems is advantageous but not essential
  • Knowledge of load cell manufacture and monitoring systems testing is advantageous but not essential

Nice to have

  • Knowledge of assembly and testing of electronic measurement systems
  • Knowledge of load cell manufacture and monitoring systems testing

What we offer

  • A salary of £35,000 depending on experience
  • Company Pension Scheme
  • Annual salary review
  • 23 days annual leave, increasing to 25 days after 2 years’ service plus 8 bank holidays
  • An extra day’s holiday to take on Christmas Eve each year
  • Access to our buy and sell holiday scheme
  • Opportunity for flexible working
  • Electric Vehicle salary sacrifice scheme
  • Discounts and savings via our employee benefits portal
  • Health and wellbeing support via our Employee Assistance Programme
  • Company wide volunteering scheme
  • Electric vehicle salary sacrifice scheme
  • Volunteer days
  • Discounts at 100's of retailers
  • Employee suggestion scheme
  • Employee Assistance Programme

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