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As an Electrical Production Technician, also focusing on Customer Returns, you will manage the full lifecycle of customer product returns—from analysis, repair and testing through to completion—ensuring great outcomes for cost, quality and customer satisfaction. You’ll also use your technical skills as a Technician to assemble, test, and troubleshoot load-monitoring solutions for our global customer base.
Job Responsibility:
Co-ordinate customer returns, including analysis, repair and testing schedules, maintaining progress tracking using Trello
Work closely with production teams to plan resource requirements and return milestones
Report internally on Customer Returns performance
Assemble marine load monitoring equipment and ensure the equipment works to specification
Interpret engineering drawings and specifications
Carry out test procedures and diagnose/repair faulty products
Support continuous development and improvement of engineering solutions
Assist with office tasks, including supporting sales activities
Requirements:
Experience in an engineering or manufacturing environment
Strong organisational skills with high attention to detail
Clear, precise communication skills
Excellent written and numerical skills
Good general office computer skills
Ability to prioritise activities in a busy, pressured environment
Ability to manage your own time and workload efficiently
Knowledge of assembly and testing of electronic measurement systems is advantageous but not essential
Knowledge of load cell manufacture and monitoring systems testing is advantageous but not essential
Nice to have:
Knowledge of assembly and testing of electronic measurement systems
Knowledge of load cell manufacture and monitoring systems testing
What we offer:
A salary of £35,000 depending on experience
Company Pension Scheme
Annual salary review
23 days annual leave, increasing to 25 days after 2 years’ service plus 8 bank holidays
An extra day’s holiday to take on Christmas Eve each year
Access to our buy and sell holiday scheme
Opportunity for flexible working
Electric Vehicle salary sacrifice scheme
Discounts and savings via our employee benefits portal
Health and wellbeing support via our Employee Assistance Programme