El/Pl Liability Claims Handler, Lawes Consulting Group

El/Pl Liability Claims Handler

Lawes Consulting Group

Location:
United Kingdom

Category:
Insurance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

You will be managing liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements and can be completely working from home, with possible regional travel. Responsibilities include proactively handling and settling third party Liability claims, establishing liability via investigation, and managing claims with clients and brokers.

Job Responsibility:

Supporting clients in proactively handling and settling a mixed caseload of third party Liability claims
establishing liability via thorough investigation on each case
providing support and advice on claims issues to policyholders within specified timeframes
managing a mixture of employers’ liability and public liability claims
managing client relationships through delivery of SLAs and KPIs
liaising with colleagues within different business areas for thorough claim processes
removing hurdles to resolve issues and ensuring swift settlement/denial whenever possible

Requirements:

Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
extensive experience of writing investigation reports
extensive knowledge of the insurance market
extensive technical knowledge within the adjusting arena
understanding of Client SLA compliance/productivity/quality requirements
proven proficient working knowledge of scoping software and handheld device use
good negotiation skills
ideally ACII/LLB or working towards these qualifications, however, candidates who are qualified by experience are welcome to apply

What we offer:

Flexible working arrangements
potential for regular regional travel with occasional overnight stays
work from home

Additional Information:

Job Posted:
June 02, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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