EERS Quality Assurance Manager Jobs

Citi

Location:
Hungary, Budapest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The EERS Quality Assurance Manager provides leadership and direction to the team responsible for Integration/Review of entitlement feed into Enterprise Entitlement Review System (EERS) and assist all Citigroup application teams, feed providers, business information security officers, and anyone else that may require help to feed entitlements data into Enterprise Entitlement Review System (EERS).

Job Responsibility:

Initial assessment, triage, research, and remediation of any issues found in the Enterprise Entitlement Review System (EERS) feed
Partner with IAM EERS Governance on IS governance programs and coordinating within the team to implement policy/process changes
Understand risk and control levels for multi-functional areas for IAM supported systems/applications/tools and propose revisions where necessary
Readily adopt automation strategies/process enhancements wherever practical and cost efficient
Partner with peers within other Global Process Owner (GPO) teams and across Identity & Access Management to maximize operational efficiencies and effectiveness
Maintain a professional relationship with our business partners, colleagues and external customers through effective communications and diplomacy to guide and influence IS practices
Proactively engage in any new system development or major enhancements that affect EERS Integration team's services for the team to provide appropriate support and advisory
Provide updates to IAM leadership and our business partners through multiple channels including verbal and written media
Proactively review EERS integration team's processes to address business impacts based on metrics review, business and IAM partner feedback or other sources to identify root causes and possible process improvements
Ensure strong process level governance, including monitoring and control efforts for the support provided by EERS Integrations team, in compliance with IAM Standards

Requirements:

8 - 10 years of relevant experience
Information Security
Risk Management
Time management to meet deadlines and communicate status with management
Take direction and produce results in a timely manner with minimum oversight
Succeed in a fast-paced environment
Willing to work occasional off hours to cover meetings in other parts of the world
General computer knowledge
MS Excel advanced functions / power user
Basic MS Access
Understanding of data transmission protocols
Citi Policy and Standards as it applies to user entitlement reviews
College or university degree is preferable

What we offer:

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
November 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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EERS Quality Assurance Manager