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EERS Quality Assurance Manager

https://www.citi.com/ Logo

Citi

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Location:
Hungary , Budapest

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The EERS Quality Assurance Manager provides leadership and direction to the team responsible for Integration/Review of entitlement feed into Enterprise Entitlement Review System (EERS) and assist all Citigroup application teams, feed providers, business information security officers, and anyone else that may require help to feed entitlements data into Enterprise Entitlement Review System (EERS).

Job Responsibility:

  • Initial assessment, triage, research, and remediation of any issues found in the Enterprise Entitlement Review System (EERS) feed
  • Partner with IAM EERS Governance on IS governance programs and coordinating within the team to implement policy/process changes
  • Understand risk and control levels for multi-functional areas for IAM supported systems/applications/tools and propose revisions where necessary
  • Readily adopt automation strategies/process enhancements wherever practical and cost efficient
  • Partner with peers within other Global Process Owner (GPO) teams and across Identity & Access Management to maximize operational efficiencies and effectiveness
  • Maintain a professional relationship with our business partners, colleagues and external customers through effective communications and diplomacy to guide and influence IS practices
  • Proactively engage in any new system development or major enhancements that affect EERS Integration team's services for the team to provide appropriate support and advisory
  • Provide updates to IAM leadership and our business partners through multiple channels including verbal and written media
  • Proactively review EERS integration team's processes to address business impacts based on metrics review, business and IAM partner feedback or other sources to identify root causes and possible process improvements
  • Ensure strong process level governance, including monitoring and control efforts for the support provided by EERS Integrations team, in compliance with IAM Standards

Requirements:

  • 8 - 10 years of relevant experience
  • Information Security
  • Risk Management
  • Time management to meet deadlines and communicate status with management
  • Take direction and produce results in a timely manner with minimum oversight
  • Succeed in a fast-paced environment
  • Willing to work occasional off hours to cover meetings in other parts of the world
  • General computer knowledge
  • MS Excel advanced functions / power user
  • Basic MS Access
  • Understanding of data transmission protocols
  • Citi Policy and Standards as it applies to user entitlement reviews
  • College or university degree is preferable
What we offer:
  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
November 28, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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