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The role of a Training Specialist is to deliver engaging and inspiring theoretical and practical training, enhancing the skills and knowledge of spa professionals. As a professional Training Specialist your role is to ensure that industry professionals deliver high-quality ELEMIS services and product recommendations. This role aims to support business goals, brand awareness, and treatment and product sales. This role will be expected to train in a variety of methods both online and in person. In addition, as a Training Specialist you will also be asked to represent the brand at events. This is a field based role which means you will travel extensively to spas and salons across Ireland and Scotland.
Job Responsibility:
Deliver best in class education
Represent the Brand to a high standard in all work situations
Deliver all ELEMIS core curriculum, both theoretical and practical, in person and digitally
Set up and deliver on-site training at key accounts
Adapt to training needs and identify areas for skill development
Provide hands-on training for Elemis spa services
Instruct on the use of specialised equipment
Evaluate and assess the competency of Spa therapists
Provide constructive feedback
Be a PRO Master in Elemis product knowledge, techniques and treatments
Educate on features and benefits of all Elemis product franchises
Educate on use and benefits of all Elemis professional only products
Stay updated on industry trends and new product launches
Deliver training on excellent customer service, client communication, and client experience
Emphasise client engagement and satisfaction
Create a 5-star level of training and memorable experiences
Requirements:
Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical
Good level and standard of UK/European education or equivalent
General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook
Adaptable to the diverse learning styles of spa and beauty professionals
In-depth knowledge of beauty and spa services, products, and industry trends
Ability to demonstrate and teach practical spa and beauty services
Familiarity with health and safety regulations in the spa and beauty industry
Nice to have:
CIDESCO qualification highly desirable
Teacher training qualification highly desirable
Training experience within the beauty industry desirable
Passionate about the beauty and spa industry
What we offer:
Generous Staff Discount on all ELEMIS products and spa treatments
Discounts on L'OCCITANE Group products
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance
Generous Holiday Allowance, increasing with length of service
Car Allowance
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families