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Education Student Advisor

United Kingdom, London 30000.00 - 35000.00 GBP / Year · Job Posted March 22, 2026
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Job Description

The Student Advisor is responsible for ensuring the best student experience at Blue Education. This person will be a key point of contact for our students, parents, and tutors, working as a coordinator and liaison to support our students’ goals and ensure we are delivering high client satisfaction.

Job Responsibility

  • Manage courses, schedules and student progress
  • Collaborate with tutors, parents and students to track study progress, results, as well as teaching quality and feedback
  • Build relationships both internally and externally to maintain trust and collaboration
  • Effectively communicate feedback to students, parents and internal teams
  • Cultivate a strong relationship with existing clients, delivering a high level of customer service
  • Business acumen across achieving targets of retention, renewals and customer satisfaction
  • Manage complaints and suggestions in a timely and effective manner

Requirements

  • Bachelor’s degree or higher (Education, TESOL, or English majors preferred)
  • Excellent written and verbal communication in English
  • Job experience in customer service, hospitality, account management, or transferable roles in the education sector
  • Native/Fluent Mandarin with strong oral and written English proficiency
  • Passionate about education and student development
  • Strong interpersonal skills to engage internal and external stakeholders
  • Highly organized, detail-oriented, and adaptable to fast-paced startup environments
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

What we offer

  • monthly sales commission
  • quarterly bonus based on performance

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