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Education and Development Department Administrator

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Bright Horizons

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Location:
United States of America , Newton

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Contract Type:
Not provided

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Salary:

71000.00 - 80000.00 USD / Year

Job Description:

The Education and Development Department Administrator is a unique opportunity to contribute to the Education and Development Department by supporting department leadership and overseeing key department functions for all constituents. This position will serve as a critical team member, providing strategic direction and support for multiple functions. The role will manage department events and meetings; managing department customer service, organizational technologies, and systems; managing contracts, vendors and invoicing processes; and leading department engagement committees, recognition, and communication processes. The position will play key roles in the planning, logistics and execution of large-scale company-wide meetings for field operations (Regional Director and Center Director Summits), department PR and speaking engagements, and external sponsorship events.

Job Responsibility:

  • Play a key role in end-to-end event planning and logistics for multiple Center Director (CD) and Regional Manager (RM) Summits each year, as well as external and sponsorship meetings and events
  • Direct and supervise assigned event staff from home team department
  • Oversee assignments, logistics, support preparation, and onsite support for event guests and senior leaders
  • Plan and execute department meetings, including creating agendas, sending invitations, organizing contributors, and ensuring high-quality execution
  • Own department wide customer service One Support functions and processes, organizing other team member’s responsibilities, tracking timelines and completions, ensuring high-level of customer service. Providing analysis and reporting on trends and performance, and making recommendations for process and product improvements
  • Manage vendors and SLAs, monitor real-time issue resolution, and measure outcomes (feedback, engagement, budget variance) to drive continuous improvement
  • Manage department-wide contracts process, including working with vendors, partnering with internal departments, tracking contract details and timelines, ensuring deliverables, and executing payments
  • Manage PO/invoicing process for department liaising with procurement, legal, and accounts payable
  • Contribute to department roadmap execution, following up on timelines and deliverables. Create communication protocols to ensure timely updates and transparency across the department
  • Play a key role in the development, coordination, and scheduling of PR, speaking engagements, and publications for internal and external audiences. Research, draft, and edit documents
  • Maintain and optimize shared resources, drives, and collaboration spaces to serve as effective information and connection tools for the department
  • Manage and ensure department members have the tools, technology, and resources needed to organize, collaborate, and meet annual objectives
  • Lead department engagement, appreciation, and performance activities, processes, and schedules. Coordinate and direct department committees ensuring compliance with policies and expectations
  • Proactively anticipate CAO needs, provide insights, and execute tasks that advance key priorities and organizational objectives. Handle sensitive information with the highest level of discretion
  • Manage CAO calendar, prioritize meetings, and coordinate complex travel and event logistics
  • Screen and prioritize communications, exercising discretion in responding on behalf of leadership
  • Contribute to strategic financial management of department
  • Contribute to or lead special projects, as assigned

Requirements:

  • Associate Degree in Early Childhood Education or related education field Required
  • 5 years Supporting a large department or organization that includes managing multiple tasks and responsibilities, including, but not limited to finances Required
  • Up to 30% travel

Nice to have:

  • Bachelor's Degree in Early Childhood Education or related education field
  • 3 years End-to-end event planning and ability to work within an established budget
  • Intermediate to advanced MSOffice Skills
  • Experience supporting employees in multiple states in a national organization
  • Skilled at understanding complex requirements and various state regulations
  • Preferred experience in early childhood education, particularly in childcare programs or early care and learning centers
  • Digital literacy and comfort with learning new technical systems and skills
  • Writing and editing skills, including speeches and presentation
  • Ability to anticipate needs, risks, and opportunities
  • Highly organized and detail-oriented
  • reliable follow-through
  • Creates systems and uses tools to function with and increase efficiency and effectiveness
  • Proactive problem-solving, solution-oriented
  • Event and meeting management experience
What we offer:
  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family

Additional Information:

Job Posted:
February 18, 2026

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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